The effect of market trends and customer relationship management for performance in microfinance institutions of developing countries

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The effect of market trends and customer relationship management for performance in microfinance institutions of developing countries

This study examined performance management in the context of microfinance institutions in low-income countries. First, it did a deep dive into the implications of performance management systems in low-income settings. Second, a review of the theoretical and conceptual frameworks of management system...

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Bibliographic Details
Main Authors:	Alabdan, Rusul Hisham, Zainuddin, Y.
Format:	Article
Language:	English English
Published:	URBE 2022
Subjects:	HB Economic Theory HG Finance
Online Access:	http://umpir.ump.edu.my/id/eprint/37514/ http://umpir.ump.edu.my/id/eprint/37514/1/The%20effect%20of%20market%20trends%20and%20customer%20relationship%20management%20.pdf http://umpir.ump.edu.my/id/eprint/37514/7/The%20effect%20of%20market%20trends%20and%20Customer%20Relationship_FULL.pdf

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