Factors influencing purchase intention of smartphone: A case of Gen Z Malaysian consumers

New smartphone models and brands are bombarding the market at an alarming rate confusing consumers when it comes to their purchase intention. Consumer purchase intention is heavily influenced by a variety of factors from trends, to applications. This study aims to examine the factors influencing sma...

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Main Authors: Tan, W. H., Kamarudin, D.
Format: Article
Language:English
English
Published: Inderscience 2022
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/36657/
http://umpir.ump.edu.my/id/eprint/36657/1/Will%20Diyana%20Paper.pdf
http://umpir.ump.edu.my/id/eprint/36657/7/Factors%20influencing%20purchase%20intention%20of%20smartphone.pdf
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author Tan, W. H.
Kamarudin, D.
author_facet Tan, W. H.
Kamarudin, D.
author_sort Tan, W. H.
building UMP Institutional Repository
collection Online Access
description New smartphone models and brands are bombarding the market at an alarming rate confusing consumers when it comes to their purchase intention. Consumer purchase intention is heavily influenced by a variety of factors from trends, to applications. This study aims to examine the factors influencing smartphone purchase intention among Gen Z consumers in Malaysia. Quantitative approach, purposive sampling method was employed to access the populations of Gen Z in Malaysia. Data was collected from 164 respondents through a structurally designed questionnaire. The proposed theoretical model was tested using PLS-SEM technique. The findings revealed that convenience was the main contributor to their smartphone purchase intention. This study contributes to the limited literatures in Malaysia, providing insights to the marketers, manufacturers, and academicians on what Gen Z Malaysian consumers think, as to what influences them the most when it comes to purchasing a smartphone.
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publishDate 2022
publisher Inderscience
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spelling ump-366572023-03-13T06:56:08Z http://umpir.ump.edu.my/id/eprint/36657/ Factors influencing purchase intention of smartphone: A case of Gen Z Malaysian consumers Tan, W. H. Kamarudin, D. HE Transportation and Communications HF Commerce T Technology (General) New smartphone models and brands are bombarding the market at an alarming rate confusing consumers when it comes to their purchase intention. Consumer purchase intention is heavily influenced by a variety of factors from trends, to applications. This study aims to examine the factors influencing smartphone purchase intention among Gen Z consumers in Malaysia. Quantitative approach, purposive sampling method was employed to access the populations of Gen Z in Malaysia. Data was collected from 164 respondents through a structurally designed questionnaire. The proposed theoretical model was tested using PLS-SEM technique. The findings revealed that convenience was the main contributor to their smartphone purchase intention. This study contributes to the limited literatures in Malaysia, providing insights to the marketers, manufacturers, and academicians on what Gen Z Malaysian consumers think, as to what influences them the most when it comes to purchasing a smartphone. Inderscience 2022-04-18 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/36657/1/Will%20Diyana%20Paper.pdf pdf en http://umpir.ump.edu.my/id/eprint/36657/7/Factors%20influencing%20purchase%20intention%20of%20smartphone.pdf Tan, W. H. and Kamarudin, D. (2022) Factors influencing purchase intention of smartphone: A case of Gen Z Malaysian consumers. International Journal of Technology Marketing, 16 (1/2). pp. 50-70. ISSN 1741-878X. (Published) https://doi.org/10.1504/IJTMKT.2022.122445 https://doi.org/10.1504/IJTMKT.2022.122445
spellingShingle HE Transportation and Communications
HF Commerce
T Technology (General)
Tan, W. H.
Kamarudin, D.
Factors influencing purchase intention of smartphone: A case of Gen Z Malaysian consumers
title Factors influencing purchase intention of smartphone: A case of Gen Z Malaysian consumers
title_full Factors influencing purchase intention of smartphone: A case of Gen Z Malaysian consumers
title_fullStr Factors influencing purchase intention of smartphone: A case of Gen Z Malaysian consumers
title_full_unstemmed Factors influencing purchase intention of smartphone: A case of Gen Z Malaysian consumers
title_short Factors influencing purchase intention of smartphone: A case of Gen Z Malaysian consumers
title_sort factors influencing purchase intention of smartphone: a case of gen z malaysian consumers
topic HE Transportation and Communications
HF Commerce
T Technology (General)
url http://umpir.ump.edu.my/id/eprint/36657/
http://umpir.ump.edu.my/id/eprint/36657/
http://umpir.ump.edu.my/id/eprint/36657/
http://umpir.ump.edu.my/id/eprint/36657/1/Will%20Diyana%20Paper.pdf
http://umpir.ump.edu.my/id/eprint/36657/7/Factors%20influencing%20purchase%20intention%20of%20smartphone.pdf