Evaluating traditional, dynamic and network business models: An efficiency-based study of Chinese insurance companies

Data envelopment analysis (DEA) is extensively adopted to evaluate the relative efficiencies of a group of insurance companies from a multidimensional perspective. Selecting an appropriate DEA framework for insurance businesses, however, remains ambiguous. We use the slack-based measure (SBM) models...

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Main Authors: Nourani, Mohammad, Kweh, Qian Long, Ting, Irene Wei Kiong, Lu, Wen-Min, Strutt, Anna
Format: Article
Language:English
English
Published: Springer Link 2022
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/36648/
http://umpir.ump.edu.my/id/eprint/36648/1/Nourani%20et%20al.%20%282022%29_GPRI.pdf
http://umpir.ump.edu.my/id/eprint/36648/7/Evaluating%20traditional%2C%20dynamic%20and%20network%20business%20models.pdf
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author Nourani, Mohammad
Kweh, Qian Long
Ting, Irene Wei Kiong
Lu, Wen-Min
Strutt, Anna
author_facet Nourani, Mohammad
Kweh, Qian Long
Ting, Irene Wei Kiong
Lu, Wen-Min
Strutt, Anna
author_sort Nourani, Mohammad
building UMP Institutional Repository
collection Online Access
description Data envelopment analysis (DEA) is extensively adopted to evaluate the relative efficiencies of a group of insurance companies from a multidimensional perspective. Selecting an appropriate DEA framework for insurance businesses, however, remains ambiguous. We use the slack-based measure (SBM) models in DEA to evaluate insurance efficiencies from four perspectives, namely, SBM, network SBM (NSBM), dynamic SBM (DSBM), and dynamic network SBM (DNSBM) frameworks. We present the applicability of DEA to 32 unique companies operating in the Chinese insurance industry over the sample period 2014–2018. Through analyses, we highlight key DEA results and related constraints in reaching the most appropriate performance benchmarks for evaluating insurance companies’ efficiencies. We find that building a network structure for insurance efficiency evaluation is necessary because of the superiority of NSBM and DNSBM results over those of the conventional SBM and DSBM models. After including dynamic effects, we find consistent results in the divisional and overall efficiencies. Overall, this study provides insight for insurance companies to implement more efficient and effective ways to evaluate their performances in terms of profitability and investment in a challenging business environment.
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spelling ump-366482023-03-13T02:38:28Z http://umpir.ump.edu.my/id/eprint/36648/ Evaluating traditional, dynamic and network business models: An efficiency-based study of Chinese insurance companies Nourani, Mohammad Kweh, Qian Long Ting, Irene Wei Kiong Lu, Wen-Min Strutt, Anna HG Finance Data envelopment analysis (DEA) is extensively adopted to evaluate the relative efficiencies of a group of insurance companies from a multidimensional perspective. Selecting an appropriate DEA framework for insurance businesses, however, remains ambiguous. We use the slack-based measure (SBM) models in DEA to evaluate insurance efficiencies from four perspectives, namely, SBM, network SBM (NSBM), dynamic SBM (DSBM), and dynamic network SBM (DNSBM) frameworks. We present the applicability of DEA to 32 unique companies operating in the Chinese insurance industry over the sample period 2014–2018. Through analyses, we highlight key DEA results and related constraints in reaching the most appropriate performance benchmarks for evaluating insurance companies’ efficiencies. We find that building a network structure for insurance efficiency evaluation is necessary because of the superiority of NSBM and DNSBM results over those of the conventional SBM and DSBM models. After including dynamic effects, we find consistent results in the divisional and overall efficiencies. Overall, this study provides insight for insurance companies to implement more efficient and effective ways to evaluate their performances in terms of profitability and investment in a challenging business environment. Springer Link 2022-10 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/36648/1/Nourani%20et%20al.%20%282022%29_GPRI.pdf pdf en http://umpir.ump.edu.my/id/eprint/36648/7/Evaluating%20traditional%2C%20dynamic%20and%20network%20business%20models.pdf Nourani, Mohammad and Kweh, Qian Long and Ting, Irene Wei Kiong and Lu, Wen-Min and Strutt, Anna (2022) Evaluating traditional, dynamic and network business models: An efficiency-based study of Chinese insurance companies. Geneva Papers on Risk and Insurance: Issues and Practice, 47 (4). pp. 905-943. ISSN 1018-5895. (Published) https://doi.org/10.1057/s41288-021-00246-2 https://doi.org/10.1057/s41288-021-00246-2
spellingShingle HG Finance
Nourani, Mohammad
Kweh, Qian Long
Ting, Irene Wei Kiong
Lu, Wen-Min
Strutt, Anna
Evaluating traditional, dynamic and network business models: An efficiency-based study of Chinese insurance companies
title Evaluating traditional, dynamic and network business models: An efficiency-based study of Chinese insurance companies
title_full Evaluating traditional, dynamic and network business models: An efficiency-based study of Chinese insurance companies
title_fullStr Evaluating traditional, dynamic and network business models: An efficiency-based study of Chinese insurance companies
title_full_unstemmed Evaluating traditional, dynamic and network business models: An efficiency-based study of Chinese insurance companies
title_short Evaluating traditional, dynamic and network business models: An efficiency-based study of Chinese insurance companies
title_sort evaluating traditional, dynamic and network business models: an efficiency-based study of chinese insurance companies
topic HG Finance
url http://umpir.ump.edu.my/id/eprint/36648/
http://umpir.ump.edu.my/id/eprint/36648/
http://umpir.ump.edu.my/id/eprint/36648/
http://umpir.ump.edu.my/id/eprint/36648/1/Nourani%20et%20al.%20%282022%29_GPRI.pdf
http://umpir.ump.edu.my/id/eprint/36648/7/Evaluating%20traditional%2C%20dynamic%20and%20network%20business%20models.pdf