The effectiveness of border crossing management between Malaysia & Thailand with reference to Bukit Kayu Hitam – Sadao and Padang Besar – Padangbasa
The Immigration Department of Malaysia, being the first line of defense, has always been in the limelight for its success stories as well as its flops due to integrity, system, and management issues. The debatable issue in Integrated Border Crossing Management (IBM) is the difficulty for any immigra...
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| Format: | Article |
| Language: | English |
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Universiti Malaysia Pahang
2022
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| Online Access: | http://umpir.ump.edu.my/id/eprint/36592/ http://umpir.ump.edu.my/id/eprint/36592/1/BORDER%20CROSSING.pdf |
| _version_ | 1848825037716455424 |
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| author | Kassim, Muhammad Hatta Hussain, Suhaidah Abdul Wahab, Norwazli |
| author_facet | Kassim, Muhammad Hatta Hussain, Suhaidah Abdul Wahab, Norwazli |
| author_sort | Kassim, Muhammad Hatta |
| building | UMP Institutional Repository |
| collection | Online Access |
| description | The Immigration Department of Malaysia, being the first line of defense, has always been in the limelight for its success stories as well as its flops due to integrity, system, and management issues. The debatable issue in Integrated Border Crossing Management (IBM) is the difficulty for any immigration operator to maintain balance with compliance requirements. Thus, the Department needs to keep in line with the fast-emerging threats by having proper planning to keep the Department strong in the challenging emigrational environment. An IBM system commonly refers to the number of agencies manning multiple authorizations in border crossing examinations that involve the examination of people and goods. Most of the previous research has been limited to studies and limited data on the topic. Bukit Kayu Hitam and Padang Besar have traditionally operated to accommodate the locals and have expanded to be among the most challenging entry points due to their accessibility to multiple irregular activities. Thus, the aim of this research is to study the current implementation of the border crossing management system in managing the border between Malaysia and Thailand. Moreover, to suggest countermeasures to reduce the implementation gaps in managing the border between both countries, as the increasing gaps may lead to management issues. The research was conducted using a qualitative method (semi-structured interviews and ATLAS.ti 22 software), with results indicating that three major themes emerged which are Policy, Current Technology Adoption, and Border Crossing Management are factors that influence cross-border management. This illustrates the importance of having an efficient control module that reflects the smoothness of the border crossing process while maintaining national security and providing a decent examination experience to attract potential investors or business opportunities for Malaysia. |
| first_indexed | 2025-11-15T03:22:33Z |
| format | Article |
| id | ump-36592 |
| institution | Universiti Malaysia Pahang |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T03:22:33Z |
| publishDate | 2022 |
| publisher | Universiti Malaysia Pahang |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | ump-365922023-05-08T03:22:46Z http://umpir.ump.edu.my/id/eprint/36592/ The effectiveness of border crossing management between Malaysia & Thailand with reference to Bukit Kayu Hitam – Sadao and Padang Besar – Padangbasa Kassim, Muhammad Hatta Hussain, Suhaidah Abdul Wahab, Norwazli H Social Sciences (General) HD Industries. Land use. Labor HM Sociology HV Social pathology. Social and public welfare The Immigration Department of Malaysia, being the first line of defense, has always been in the limelight for its success stories as well as its flops due to integrity, system, and management issues. The debatable issue in Integrated Border Crossing Management (IBM) is the difficulty for any immigration operator to maintain balance with compliance requirements. Thus, the Department needs to keep in line with the fast-emerging threats by having proper planning to keep the Department strong in the challenging emigrational environment. An IBM system commonly refers to the number of agencies manning multiple authorizations in border crossing examinations that involve the examination of people and goods. Most of the previous research has been limited to studies and limited data on the topic. Bukit Kayu Hitam and Padang Besar have traditionally operated to accommodate the locals and have expanded to be among the most challenging entry points due to their accessibility to multiple irregular activities. Thus, the aim of this research is to study the current implementation of the border crossing management system in managing the border between Malaysia and Thailand. Moreover, to suggest countermeasures to reduce the implementation gaps in managing the border between both countries, as the increasing gaps may lead to management issues. The research was conducted using a qualitative method (semi-structured interviews and ATLAS.ti 22 software), with results indicating that three major themes emerged which are Policy, Current Technology Adoption, and Border Crossing Management are factors that influence cross-border management. This illustrates the importance of having an efficient control module that reflects the smoothness of the border crossing process while maintaining national security and providing a decent examination experience to attract potential investors or business opportunities for Malaysia. Universiti Malaysia Pahang 2022-01 Article PeerReviewed pdf en cc_by_4 http://umpir.ump.edu.my/id/eprint/36592/1/BORDER%20CROSSING.pdf Kassim, Muhammad Hatta and Hussain, Suhaidah and Abdul Wahab, Norwazli (2022) The effectiveness of border crossing management between Malaysia & Thailand with reference to Bukit Kayu Hitam – Sadao and Padang Besar – Padangbasa. Journal of Governance and Integrity (JGI), 5 (3). 336 -359. ISSN 2600-7479 (Print); 2600-786X (Online). (Published) https://doi.org/10.15282/jgi.5.3.2022.8620 https://doi.org/10.15282/jgi.5.3.2022.8620 |
| spellingShingle | H Social Sciences (General) HD Industries. Land use. Labor HM Sociology HV Social pathology. Social and public welfare Kassim, Muhammad Hatta Hussain, Suhaidah Abdul Wahab, Norwazli The effectiveness of border crossing management between Malaysia & Thailand with reference to Bukit Kayu Hitam – Sadao and Padang Besar – Padangbasa |
| title | The effectiveness of border crossing management between Malaysia & Thailand with reference to Bukit Kayu Hitam – Sadao and Padang Besar – Padangbasa |
| title_full | The effectiveness of border crossing management between Malaysia & Thailand with reference to Bukit Kayu Hitam – Sadao and Padang Besar – Padangbasa |
| title_fullStr | The effectiveness of border crossing management between Malaysia & Thailand with reference to Bukit Kayu Hitam – Sadao and Padang Besar – Padangbasa |
| title_full_unstemmed | The effectiveness of border crossing management between Malaysia & Thailand with reference to Bukit Kayu Hitam – Sadao and Padang Besar – Padangbasa |
| title_short | The effectiveness of border crossing management between Malaysia & Thailand with reference to Bukit Kayu Hitam – Sadao and Padang Besar – Padangbasa |
| title_sort | effectiveness of border crossing management between malaysia & thailand with reference to bukit kayu hitam – sadao and padang besar – padangbasa |
| topic | H Social Sciences (General) HD Industries. Land use. Labor HM Sociology HV Social pathology. Social and public welfare |
| url | http://umpir.ump.edu.my/id/eprint/36592/ http://umpir.ump.edu.my/id/eprint/36592/ http://umpir.ump.edu.my/id/eprint/36592/ http://umpir.ump.edu.my/id/eprint/36592/1/BORDER%20CROSSING.pdf |