A bibliometric review on knowledge management in tourism and hospitality: Past, present and future trends
Purpose: The purpose of this study is to review the plethora of studies on knowledge management (KM) in the hospitality and tourism. The purposes of this paper through a bibliometric analysis via the VOSviewer tool are to analyze the current research stream and to assess emerging trends in KM in the...
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| Format: | Article |
| Language: | English English |
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Emerald Publishing
2022
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| Online Access: | http://umpir.ump.edu.my/id/eprint/36577/ http://umpir.ump.edu.my/id/eprint/36577/1/2022-IJCHM_A%20bibliometric%20review%20on%20knowledge%20management%20in%20tourism%20and%20hospitality.pdf http://umpir.ump.edu.my/id/eprint/36577/7/A%20bibliometric%20review%20on%20knowledge%20management%20in%20tourism%20and%20hospitality.pdf |
| _version_ | 1848825034758422528 |
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| author | Fauzi, M. A. |
| author_facet | Fauzi, M. A. |
| author_sort | Fauzi, M. A. |
| building | UMP Institutional Repository |
| collection | Online Access |
| description | Purpose: The purpose of this study is to review the plethora of studies on knowledge management (KM) in the hospitality and tourism. The purposes of this paper through a bibliometric analysis via the VOSviewer tool are to analyze the current research stream and to assess emerging trends in KM in the tourism and hospitality field. Design/methodology/approach: A total of 1,732 publications with 65,150 cited references were retrieved from the Web of Science to uncover the structure and intellectual base of studies in tourism with a KM perspective. Three bibliometric analyses were performed using VOSviewer software (citation, co-citation and co-occurrence of keywords); this study aims to uncover the knowledge structure of the past, current and future trends based on the bibliographic database by assessing the most influential past publication; determining the structure of the co-cited publications; and evaluating emerging trends for future studies. Findings: This study produced two ground-breaking research streams inductively evaluated from the three bibliometric analyses: KM and digital technology; and innovation in tourism. Furthermore, the pressing issue of sustainability in tourism from the perspective of KM would be a crucial aspect in the tourism field. These streams would provide fundamental knowledge-based and further enhance the assimilation of KM within the tourism sector. The outcome would facilitate future scholars to link important tourism topics to benefit the tourism industry facing a competitive and challenging business environment. Research limitations/implications: This study contributes to the current theoretical understanding through thematic knowledge mapping of KM and the tourism and hospitality field. Originality/value; To the best of the author’s knowledge, this study is the first to apply bibliometric analysis to the tourism and KM field by providing a basis for the most significant issue in tourism and the essence of emerging topics and trends. |
| first_indexed | 2025-11-15T03:22:31Z |
| format | Article |
| id | ump-36577 |
| institution | Universiti Malaysia Pahang |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-15T03:22:31Z |
| publishDate | 2022 |
| publisher | Emerald Publishing |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | ump-365772023-01-06T03:51:28Z http://umpir.ump.edu.my/id/eprint/36577/ A bibliometric review on knowledge management in tourism and hospitality: Past, present and future trends Fauzi, M. A. GV Recreation Leisure HM Sociology JZ International relations Purpose: The purpose of this study is to review the plethora of studies on knowledge management (KM) in the hospitality and tourism. The purposes of this paper through a bibliometric analysis via the VOSviewer tool are to analyze the current research stream and to assess emerging trends in KM in the tourism and hospitality field. Design/methodology/approach: A total of 1,732 publications with 65,150 cited references were retrieved from the Web of Science to uncover the structure and intellectual base of studies in tourism with a KM perspective. Three bibliometric analyses were performed using VOSviewer software (citation, co-citation and co-occurrence of keywords); this study aims to uncover the knowledge structure of the past, current and future trends based on the bibliographic database by assessing the most influential past publication; determining the structure of the co-cited publications; and evaluating emerging trends for future studies. Findings: This study produced two ground-breaking research streams inductively evaluated from the three bibliometric analyses: KM and digital technology; and innovation in tourism. Furthermore, the pressing issue of sustainability in tourism from the perspective of KM would be a crucial aspect in the tourism field. These streams would provide fundamental knowledge-based and further enhance the assimilation of KM within the tourism sector. The outcome would facilitate future scholars to link important tourism topics to benefit the tourism industry facing a competitive and challenging business environment. Research limitations/implications: This study contributes to the current theoretical understanding through thematic knowledge mapping of KM and the tourism and hospitality field. Originality/value; To the best of the author’s knowledge, this study is the first to apply bibliometric analysis to the tourism and KM field by providing a basis for the most significant issue in tourism and the essence of emerging topics and trends. Emerald Publishing 2022-12 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/36577/1/2022-IJCHM_A%20bibliometric%20review%20on%20knowledge%20management%20in%20tourism%20and%20hospitality.pdf pdf en http://umpir.ump.edu.my/id/eprint/36577/7/A%20bibliometric%20review%20on%20knowledge%20management%20in%20tourism%20and%20hospitality.pdf Fauzi, M. A. (2022) A bibliometric review on knowledge management in tourism and hospitality: Past, present and future trends. International Journal of Contemporary Hospitality Management, Ahead-of-print (Ahead-of-print). pp. 1-24. ISSN 0959-6119. (In Press / Online First) (In Press / Online First) https://doi.org/10.1108/IJCHM-03-2022-0381 https://doi.org/10.1108/IJCHM-03-2022-0381 |
| spellingShingle | GV Recreation Leisure HM Sociology JZ International relations Fauzi, M. A. A bibliometric review on knowledge management in tourism and hospitality: Past, present and future trends |
| title | A bibliometric review on knowledge management in tourism and hospitality: Past, present and future trends |
| title_full | A bibliometric review on knowledge management in tourism and hospitality: Past, present and future trends |
| title_fullStr | A bibliometric review on knowledge management in tourism and hospitality: Past, present and future trends |
| title_full_unstemmed | A bibliometric review on knowledge management in tourism and hospitality: Past, present and future trends |
| title_short | A bibliometric review on knowledge management in tourism and hospitality: Past, present and future trends |
| title_sort | bibliometric review on knowledge management in tourism and hospitality: past, present and future trends |
| topic | GV Recreation Leisure HM Sociology JZ International relations |
| url | http://umpir.ump.edu.my/id/eprint/36577/ http://umpir.ump.edu.my/id/eprint/36577/ http://umpir.ump.edu.my/id/eprint/36577/ http://umpir.ump.edu.my/id/eprint/36577/1/2022-IJCHM_A%20bibliometric%20review%20on%20knowledge%20management%20in%20tourism%20and%20hospitality.pdf http://umpir.ump.edu.my/id/eprint/36577/7/A%20bibliometric%20review%20on%20knowledge%20management%20in%20tourism%20and%20hospitality.pdf |