Mediating effect of HRM Practices on lean management and operational performance; A conceptual framework

Public sectors in Malaysia are operating in a rapidly-changing world. The emergence of globalization, the borderless world and increasing budgetary constraints are major challenges to the public sectors in ensuring continuous improvement in service delivery to customers. This paper presents a concep...

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Main Authors: Azhani, Ismail, Yuserrie, Zainuddin
Format: Conference or Workshop Item
Language:English
Published: The Turkish Online Journal of Design, Art and Communication 2018
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/35478/
http://umpir.ump.edu.my/id/eprint/35478/1/1.%20International%20Journal%20tojdac_v080SSE157.Mediating.pdf
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author Azhani, Ismail
Yuserrie, Zainuddin
author_facet Azhani, Ismail
Yuserrie, Zainuddin
author_sort Azhani, Ismail
building UMP Institutional Repository
collection Online Access
description Public sectors in Malaysia are operating in a rapidly-changing world. The emergence of globalization, the borderless world and increasing budgetary constraints are major challenges to the public sectors in ensuring continuous improvement in service delivery to customers. This paper presents a conceptual framework with the major objective to investigate from the resource-based view theory perspective, the mediating effect of human resource management practices on the relationship between lean management and operational performance within Malaysia public sector. The main research question addresses by this study is whether lean management enhances operational performance directly or indirectly through the support of the human resource management practices. The conceptual model could build momentum by stimulating new research in public sector which is anticipated to be a framework for future studies in the academic field and public sector lean management implementers.
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format Conference or Workshop Item
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institution Universiti Malaysia Pahang
institution_category Local University
language English
last_indexed 2025-11-15T03:18:36Z
publishDate 2018
publisher The Turkish Online Journal of Design, Art and Communication
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repository_type Digital Repository
spelling ump-354782022-10-19T03:42:10Z http://umpir.ump.edu.my/id/eprint/35478/ Mediating effect of HRM Practices on lean management and operational performance; A conceptual framework Azhani, Ismail Yuserrie, Zainuddin HD28 Management. Industrial Management Public sectors in Malaysia are operating in a rapidly-changing world. The emergence of globalization, the borderless world and increasing budgetary constraints are major challenges to the public sectors in ensuring continuous improvement in service delivery to customers. This paper presents a conceptual framework with the major objective to investigate from the resource-based view theory perspective, the mediating effect of human resource management practices on the relationship between lean management and operational performance within Malaysia public sector. The main research question addresses by this study is whether lean management enhances operational performance directly or indirectly through the support of the human resource management practices. The conceptual model could build momentum by stimulating new research in public sector which is anticipated to be a framework for future studies in the academic field and public sector lean management implementers. The Turkish Online Journal of Design, Art and Communication 2018-09 Conference or Workshop Item PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/35478/1/1.%20International%20Journal%20tojdac_v080SSE157.Mediating.pdf Azhani, Ismail and Yuserrie, Zainuddin (2018) Mediating effect of HRM Practices on lean management and operational performance; A conceptual framework. In: The 2nd Advance Research On Business, Marketing and Management International Conference (ARBUMM 2018) , 23-25 February 2018 , Equatorial Hotel, Penang. pp. 1157-1166.. ISSN 2146-5193 (Published) http://10.7456/1080SSE/157
spellingShingle HD28 Management. Industrial Management
Azhani, Ismail
Yuserrie, Zainuddin
Mediating effect of HRM Practices on lean management and operational performance; A conceptual framework
title Mediating effect of HRM Practices on lean management and operational performance; A conceptual framework
title_full Mediating effect of HRM Practices on lean management and operational performance; A conceptual framework
title_fullStr Mediating effect of HRM Practices on lean management and operational performance; A conceptual framework
title_full_unstemmed Mediating effect of HRM Practices on lean management and operational performance; A conceptual framework
title_short Mediating effect of HRM Practices on lean management and operational performance; A conceptual framework
title_sort mediating effect of hrm practices on lean management and operational performance; a conceptual framework
topic HD28 Management. Industrial Management
url http://umpir.ump.edu.my/id/eprint/35478/
http://umpir.ump.edu.my/id/eprint/35478/
http://umpir.ump.edu.my/id/eprint/35478/1/1.%20International%20Journal%20tojdac_v080SSE157.Mediating.pdf