SEATROBS: Development of Sealife Travel & Tour Online Booking System Using Usability Theory
The travel and tour industry is one of the world’s largest industries in Malaysia, where businesses in this industry always seek advanced technology to face intense competition. Sealife Travel and Tour Sdn. Bhd. is one of them, where the owner of this company is seeking a system that can cater to th...
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| Format: | Conference or Workshop Item |
| Language: | English |
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UTeM Press
2022
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/35368/ http://umpir.ump.edu.my/id/eprint/35368/1/MUCET%20%2021%20Slide%20Presentation%2017%20Nov%202021.pdf |
| _version_ | 1848824760016830464 |
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| author | Mazita, Mokhtar NorHasnul Azirah, Abdul Hamid Nurul Athirah, Ahmad Nazri |
| author_facet | Mazita, Mokhtar NorHasnul Azirah, Abdul Hamid Nurul Athirah, Ahmad Nazri |
| author_sort | Mazita, Mokhtar |
| building | UMP Institutional Repository |
| collection | Online Access |
| description | The travel and tour industry is one of the world’s largest industries in Malaysia, where businesses in this industry always seek advanced technology to face intense competition. Sealife Travel and Tour Sdn. Bhd. is one of them, where the owner of this company is seeking a system that can cater to their problems due to the implementation of a manual system in the customers’ booking process. Therefore, this research aims to develop a Sealife Travel Online Booking System (SEATROBS) for the company. The Adapted Waterfall model has been used as a methodology, and usability heuristics had been used as a theory to guide the development of this system.
Keywords: online booking system; travel agency; usability theory |
| first_indexed | 2025-11-15T03:18:09Z |
| format | Conference or Workshop Item |
| id | ump-35368 |
| institution | Universiti Malaysia Pahang |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T03:18:09Z |
| publishDate | 2022 |
| publisher | UTeM Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | ump-353682022-10-07T08:25:29Z http://umpir.ump.edu.my/id/eprint/35368/ SEATROBS: Development of Sealife Travel & Tour Online Booking System Using Usability Theory Mazita, Mokhtar NorHasnul Azirah, Abdul Hamid Nurul Athirah, Ahmad Nazri H Social Sciences (General) Q Science (General) The travel and tour industry is one of the world’s largest industries in Malaysia, where businesses in this industry always seek advanced technology to face intense competition. Sealife Travel and Tour Sdn. Bhd. is one of them, where the owner of this company is seeking a system that can cater to their problems due to the implementation of a manual system in the customers’ booking process. Therefore, this research aims to develop a Sealife Travel Online Booking System (SEATROBS) for the company. The Adapted Waterfall model has been used as a methodology, and usability heuristics had been used as a theory to guide the development of this system. Keywords: online booking system; travel agency; usability theory UTeM Press 2022-07-28 Conference or Workshop Item PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/35368/1/MUCET%20%2021%20Slide%20Presentation%2017%20Nov%202021.pdf Mazita, Mokhtar and NorHasnul Azirah, Abdul Hamid and Nurul Athirah, Ahmad Nazri (2022) SEATROBS: Development of Sealife Travel & Tour Online Booking System Using Usability Theory. In: Proceedings of Malaysian Technical Universities Conference on Engineering and Technology (MUCET 2021 , 16-18 November 2021 , Virtual Conference, Universiti Teknikal Malaysia Melaka (UTeM). pp. 402-403., 28 Julai 2022. ISSN 2948-4413 (Published) https://crim.utem.edu.my/mucet-2021-pdf/ eISSN:2948-4413 |
| spellingShingle | H Social Sciences (General) Q Science (General) Mazita, Mokhtar NorHasnul Azirah, Abdul Hamid Nurul Athirah, Ahmad Nazri SEATROBS: Development of Sealife Travel & Tour Online Booking System Using Usability Theory |
| title | SEATROBS: Development of Sealife Travel & Tour Online Booking System Using Usability Theory |
| title_full | SEATROBS: Development of Sealife Travel & Tour Online Booking System Using Usability Theory |
| title_fullStr | SEATROBS: Development of Sealife Travel & Tour Online Booking System Using Usability Theory |
| title_full_unstemmed | SEATROBS: Development of Sealife Travel & Tour Online Booking System Using Usability Theory |
| title_short | SEATROBS: Development of Sealife Travel & Tour Online Booking System Using Usability Theory |
| title_sort | seatrobs: development of sealife travel & tour online booking system using usability theory |
| topic | H Social Sciences (General) Q Science (General) |
| url | http://umpir.ump.edu.my/id/eprint/35368/ http://umpir.ump.edu.my/id/eprint/35368/ http://umpir.ump.edu.my/id/eprint/35368/ http://umpir.ump.edu.my/id/eprint/35368/1/MUCET%20%2021%20Slide%20Presentation%2017%20Nov%202021.pdf |