Quality and Quality Standards In Construction: A Systematic Review

One of the customers’ satisfactory elements identified in construction is quality since the construction industry shifted from production-orientated management to customer orientated management. However, several issues are identified as a hindrance to achieving overall quality and can be caused due...

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Main Authors: Nurhidayah, Azmy, Lum, Wai Wei
Format: Book Chapter
Language:English
English
Published: Penerbit UMP 2021
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/35132/
http://umpir.ump.edu.my/id/eprint/35132/1/Cover_Construction-Engineering-and-Management.jpg
http://umpir.ump.edu.my/id/eprint/35132/2/quality.chapter.pdf
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author Nurhidayah, Azmy
Lum, Wai Wei
author_facet Nurhidayah, Azmy
Lum, Wai Wei
author_sort Nurhidayah, Azmy
building UMP Institutional Repository
collection Online Access
description One of the customers’ satisfactory elements identified in construction is quality since the construction industry shifted from production-orientated management to customer orientated management. However, several issues are identified as a hindrance to achieving overall quality and can be caused due to low-quality construction materials and non-compliance to the standards. Therefore, before any further strategies to improve the quality of construction are determined, it is crucial to establish the fundamental knowledge on quality and its relevant aspects applicable in the construction industry. Hence, this paper seeks the definition of quality and quality standards by using the systematic review based on six-level of procedures. Based on the sources gathered, quality can be defined as the foreseeable degree of standardization and reliability with quality standard suitable to the client’s preference and thereby provide client’s approval, whereas quality standards is defined as to offer a reference in ensuring all construction activities comply to the adequate specifications set by authorized bodies. The definitions found provide practical implications for future work related to quality and project specification.
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spelling ump-351322022-09-08T08:37:29Z http://umpir.ump.edu.my/id/eprint/35132/ Quality and Quality Standards In Construction: A Systematic Review Nurhidayah, Azmy Lum, Wai Wei TH Building construction One of the customers’ satisfactory elements identified in construction is quality since the construction industry shifted from production-orientated management to customer orientated management. However, several issues are identified as a hindrance to achieving overall quality and can be caused due to low-quality construction materials and non-compliance to the standards. Therefore, before any further strategies to improve the quality of construction are determined, it is crucial to establish the fundamental knowledge on quality and its relevant aspects applicable in the construction industry. Hence, this paper seeks the definition of quality and quality standards by using the systematic review based on six-level of procedures. Based on the sources gathered, quality can be defined as the foreseeable degree of standardization and reliability with quality standard suitable to the client’s preference and thereby provide client’s approval, whereas quality standards is defined as to offer a reference in ensuring all construction activities comply to the adequate specifications set by authorized bodies. The definitions found provide practical implications for future work related to quality and project specification. Penerbit UMP 2021 Book Chapter PeerReviewed image en http://umpir.ump.edu.my/id/eprint/35132/1/Cover_Construction-Engineering-and-Management.jpg pdf en http://umpir.ump.edu.my/id/eprint/35132/2/quality.chapter.pdf Nurhidayah, Azmy and Lum, Wai Wei (2021) Quality and Quality Standards In Construction: A Systematic Review. In: UMP Research Series: Construction Engineering and Management (Vol.1). Penerbit UMP, Kuantan, Pahang, pp. 29-39. ISBN 978-967-2054-75-7 https://mohbeli.com/product/ump-research-series-construction-engineering-and-management-volume-1/
spellingShingle TH Building construction
Nurhidayah, Azmy
Lum, Wai Wei
Quality and Quality Standards In Construction: A Systematic Review
title Quality and Quality Standards In Construction: A Systematic Review
title_full Quality and Quality Standards In Construction: A Systematic Review
title_fullStr Quality and Quality Standards In Construction: A Systematic Review
title_full_unstemmed Quality and Quality Standards In Construction: A Systematic Review
title_short Quality and Quality Standards In Construction: A Systematic Review
title_sort quality and quality standards in construction: a systematic review
topic TH Building construction
url http://umpir.ump.edu.my/id/eprint/35132/
http://umpir.ump.edu.my/id/eprint/35132/
http://umpir.ump.edu.my/id/eprint/35132/1/Cover_Construction-Engineering-and-Management.jpg
http://umpir.ump.edu.my/id/eprint/35132/2/quality.chapter.pdf