Intervening decision-making in using alternative dispute resolutions: A parsimonious intervention model
Extending the concept of Technology Acceptance Model (TAM). This study develops a parsimonious alternative dispute resolution intervention model. Experts’ opinions suggested normative pressures (NP) and trust (TR) are influencing forces in shaping attitude. Intervention is most effective in two situ...
| Main Authors: | , , |
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| Format: | Book Chapter |
| Language: | English |
| Published: |
Springer Nature
2022
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/34223/ http://umpir.ump.edu.my/id/eprint/34223/1/Intervening%20decision-making%20in%20using%20alternative%20dispute.pdf |