Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector
The medical sector is one of the service sectors whose core value is based on quality services. However, maintaining quality within healthcare settings is a complicated task. Medical innovations and quality care are critical in the current market environment, thus creating a strong rivalry between s...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Elsevier Ltd
2022
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/33347/ http://umpir.ump.edu.my/id/eprint/33347/1/Efficiency%20of%20medical%20technology%20in%20measuring%20service%20quality%20in%20the%20nigerian%20healthcare%20sector.pdf |
| _version_ | 1848824231346831360 |
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| author | Taofeeq D., Moshood Shahryar, Sorooshian Gusman, Nawanir Saktioto, Okfalisa |
| author_facet | Taofeeq D., Moshood Shahryar, Sorooshian Gusman, Nawanir Saktioto, Okfalisa |
| author_sort | Taofeeq D., Moshood |
| building | UMP Institutional Repository |
| collection | Online Access |
| description | The medical sector is one of the service sectors whose core value is based on quality services. However, maintaining quality within healthcare settings is a complicated task. Medical innovations and quality care are critical in the current market environment, thus creating a strong rivalry between service providers. For this reason, healthcare centers must evaluate the standard of their care. The article examines medical technologies and the quality of the services to see if medical technology will increase the quality of services in the healthcare system in a sustainable healthcare system. This paper followed a systemic literature review using ATLAS.ti 9 tools, in which the proof was saved, classified, and interpreted. Study findings have shown the importance of medical technology in the contemporary era. Further studies found that cleanliness, sanitation, physicians’ expertise, nurses’ abilities, and other aspects, which can be viewed as standard care, impressed patients in the hospital environment. In general, the study results may enable hospital managers and medical staff to perceive medical technology as an essential factor that significantly determines the quality of service in Nigeria's healthcare sector. |
| first_indexed | 2025-11-15T03:09:44Z |
| format | Article |
| id | ump-33347 |
| institution | Universiti Malaysia Pahang |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T03:09:44Z |
| publishDate | 2022 |
| publisher | Elsevier Ltd |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | ump-333472022-07-22T07:38:43Z http://umpir.ump.edu.my/id/eprint/33347/ Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector Taofeeq D., Moshood Shahryar, Sorooshian Gusman, Nawanir Saktioto, Okfalisa R Medicine (General) T Technology (General) TK Electrical engineering. Electronics Nuclear engineering The medical sector is one of the service sectors whose core value is based on quality services. However, maintaining quality within healthcare settings is a complicated task. Medical innovations and quality care are critical in the current market environment, thus creating a strong rivalry between service providers. For this reason, healthcare centers must evaluate the standard of their care. The article examines medical technologies and the quality of the services to see if medical technology will increase the quality of services in the healthcare system in a sustainable healthcare system. This paper followed a systemic literature review using ATLAS.ti 9 tools, in which the proof was saved, classified, and interpreted. Study findings have shown the importance of medical technology in the contemporary era. Further studies found that cleanliness, sanitation, physicians’ expertise, nurses’ abilities, and other aspects, which can be viewed as standard care, impressed patients in the hospital environment. In general, the study results may enable hospital managers and medical staff to perceive medical technology as an essential factor that significantly determines the quality of service in Nigeria's healthcare sector. Elsevier Ltd 2022-01 Article PeerReviewed pdf en cc_by_4 http://umpir.ump.edu.my/id/eprint/33347/1/Efficiency%20of%20medical%20technology%20in%20measuring%20service%20quality%20in%20the%20nigerian%20healthcare%20sector.pdf Taofeeq D., Moshood and Shahryar, Sorooshian and Gusman, Nawanir and Saktioto, Okfalisa (2022) Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector. International Journal of Africa Nursing Sciences, 16 (100397). pp. 1-11. ISSN 2214-1391. (Published) https://doi.org/10.1016/j.ijans.2022.100397 https://doi.org/10.1016/j.ijans.2022.100397 |
| spellingShingle | R Medicine (General) T Technology (General) TK Electrical engineering. Electronics Nuclear engineering Taofeeq D., Moshood Shahryar, Sorooshian Gusman, Nawanir Saktioto, Okfalisa Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector |
| title | Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector |
| title_full | Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector |
| title_fullStr | Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector |
| title_full_unstemmed | Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector |
| title_short | Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector |
| title_sort | efficiency of medical technology in measuring service quality in the nigerian healthcare sector |
| topic | R Medicine (General) T Technology (General) TK Electrical engineering. Electronics Nuclear engineering |
| url | http://umpir.ump.edu.my/id/eprint/33347/ http://umpir.ump.edu.my/id/eprint/33347/ http://umpir.ump.edu.my/id/eprint/33347/ http://umpir.ump.edu.my/id/eprint/33347/1/Efficiency%20of%20medical%20technology%20in%20measuring%20service%20quality%20in%20the%20nigerian%20healthcare%20sector.pdf |