APA (7th ed.) Citation

Rahmisafa, H., Hasmadi, H., & Muzafar, M. Y. (2021). ISO 9001 certification and service quality delivery in Malaysian higher education institutions: A conceptual model. Universiti Malaysia Pahang.

Chicago Style (17th ed.) Citation

Rahmisafa, Hamid, Hassan Hasmadi, and Mat Yusof Muzafar. ISO 9001 Certification and Service Quality Delivery in Malaysian Higher Education Institutions: A Conceptual Model. Universiti Malaysia Pahang, 2021.

MLA (9th ed.) Citation

Rahmisafa, Hamid, et al. ISO 9001 Certification and Service Quality Delivery in Malaysian Higher Education Institutions: A Conceptual Model. Universiti Malaysia Pahang, 2021.