The development of conceptual KPI model based on balanced scorecard measurement method for tacit knowledge of universities’ academic staff

The development of conceptual KPI model based on balanced scorecard measurement method for tacit knowledge of universities’ academic staff

The academic staffs represent the main knowledge resources in universities. The management and development of academic tacit knowledge, which is acquired through activities such as teaching and research is needed for sustained competitive advantage. However, measuring tacit knowledge of academicians...

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Bibliographic Details
Main Authors: Zainab, Amin, Awanis, Romli, Rahmah, Mokhtar, Mazlina, Abdul Majid
Format: Article
Language:English
Published: Publishing Technology 2017
Subjects:
HD28 Management. Industrial Management
LB2300 Higher Education
QA76 Computer software
Online Access:http://umpir.ump.edu.my/id/eprint/28973/
http://umpir.ump.edu.my/id/eprint/28973/1/The%20development%20of%20conceptual%20KPI%20model%20based%20on%20balanced%20.pdf

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