Does E-satisfaction mediate the relationship between E-banking adoption and its determinants: hybrid approach to TAM
The purpose of this study is to test the mediating role of e-satisfaction on the relationship between e-banking adoption, perceived usefulness and perceived ease of use. In doing this, we analysed 266 questionnaires using Partial Least Square Structural Equation Modelling (PLS-SEM). The result of th...
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| Format: | Article |
| Language: | English |
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Institute of Advanced Scientific Research
2019
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| Online Access: | http://umpir.ump.edu.my/id/eprint/28527/ http://umpir.ump.edu.my/id/eprint/28527/1/Does%20E-satisfaction%20mediate%20the%20relationship%20between%20E-banking%20adoption%20.pdf |
| _version_ | 1848823075573858304 |
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| author | Salimon, Maruf Gbadebo Sany Sanuri, Mhd Mokthar Gorondutse, A. H. Adeleke, A. Q. Bamgbaded, J. A. |
| author_facet | Salimon, Maruf Gbadebo Sany Sanuri, Mhd Mokthar Gorondutse, A. H. Adeleke, A. Q. Bamgbaded, J. A. |
| author_sort | Salimon, Maruf Gbadebo |
| building | UMP Institutional Repository |
| collection | Online Access |
| description | The purpose of this study is to test the mediating role of e-satisfaction on the relationship between e-banking adoption, perceived usefulness and perceived ease of use. In doing this, we analysed 266 questionnaires using Partial Least Square Structural Equation Modelling (PLS-SEM). The result of this study reveals that Perceived usefulness, perceived ease of ease
of use and e-satisfaction positively influence e-banking adoption. E-satisfaction equally mediates the relationship between perceived usefulness, perceived ease of use and e-banking adoption. The study provides further insights into how practitioners can employ these variables to improve the rate of e-banking adoption in the context of developing countries. |
| first_indexed | 2025-11-15T02:51:22Z |
| format | Article |
| id | ump-28527 |
| institution | Universiti Malaysia Pahang |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T02:51:22Z |
| publishDate | 2019 |
| publisher | Institute of Advanced Scientific Research |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | ump-285272021-02-26T08:39:21Z http://umpir.ump.edu.my/id/eprint/28527/ Does E-satisfaction mediate the relationship between E-banking adoption and its determinants: hybrid approach to TAM Salimon, Maruf Gbadebo Sany Sanuri, Mhd Mokthar Gorondutse, A. H. Adeleke, A. Q. Bamgbaded, J. A. HG Finance The purpose of this study is to test the mediating role of e-satisfaction on the relationship between e-banking adoption, perceived usefulness and perceived ease of use. In doing this, we analysed 266 questionnaires using Partial Least Square Structural Equation Modelling (PLS-SEM). The result of this study reveals that Perceived usefulness, perceived ease of ease of use and e-satisfaction positively influence e-banking adoption. E-satisfaction equally mediates the relationship between perceived usefulness, perceived ease of use and e-banking adoption. The study provides further insights into how practitioners can employ these variables to improve the rate of e-banking adoption in the context of developing countries. Institute of Advanced Scientific Research 2019 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/28527/1/Does%20E-satisfaction%20mediate%20the%20relationship%20between%20E-banking%20adoption%20.pdf Salimon, Maruf Gbadebo and Sany Sanuri, Mhd Mokthar and Gorondutse, A. H. and Adeleke, A. Q. and Bamgbaded, J. A. (2019) Does E-satisfaction mediate the relationship between E-banking adoption and its determinants: hybrid approach to TAM. Journal of Advanced Research in Dynamical & Control Systems, 11 (5 Special). pp. 602-613. ISSN 1943-023X. (Published) https://www.jardcs.org/abstract.php?id=1185 |
| spellingShingle | HG Finance Salimon, Maruf Gbadebo Sany Sanuri, Mhd Mokthar Gorondutse, A. H. Adeleke, A. Q. Bamgbaded, J. A. Does E-satisfaction mediate the relationship between E-banking adoption and its determinants: hybrid approach to TAM |
| title | Does E-satisfaction mediate the relationship between E-banking adoption and its determinants: hybrid approach to TAM |
| title_full | Does E-satisfaction mediate the relationship between E-banking adoption and its determinants: hybrid approach to TAM |
| title_fullStr | Does E-satisfaction mediate the relationship between E-banking adoption and its determinants: hybrid approach to TAM |
| title_full_unstemmed | Does E-satisfaction mediate the relationship between E-banking adoption and its determinants: hybrid approach to TAM |
| title_short | Does E-satisfaction mediate the relationship between E-banking adoption and its determinants: hybrid approach to TAM |
| title_sort | does e-satisfaction mediate the relationship between e-banking adoption and its determinants: hybrid approach to tam |
| topic | HG Finance |
| url | http://umpir.ump.edu.my/id/eprint/28527/ http://umpir.ump.edu.my/id/eprint/28527/ http://umpir.ump.edu.my/id/eprint/28527/1/Does%20E-satisfaction%20mediate%20the%20relationship%20between%20E-banking%20adoption%20.pdf |