Implementation of case-based reasoning in help desk system

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Implementation of case-based reasoning in help desk system

With evolving of the days, help desk service has become important in a company or an organization as it exists to provide customers or end users with information and support regarding to a company’s or organization’s products and service. Generally, customers will contact the help desk of related is...

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Bibliographic Details
Main Author:	Tee, Shih Min
Format:	Undergraduates Project Papers
Language:	English
Published:	2019
Subjects:	QA75 Electronic computers. Computer science QA76 Computer software
Online Access:	http://umpir.ump.edu.my/id/eprint/27162/ http://umpir.ump.edu.my/id/eprint/27162/1/Implementation%20of%20case-based%20reasoning%20in%20help%20desk.pdf

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