Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis

The construction industry has been criticized for lower productivity than other sectors, which may be influenced in part by its historical resistance to change in adopting new technologies. Therefore, it is common for organizations to have dedicated change agents to support effective technological a...

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Main Authors: Afiqah, R. Radzi, Hashim, R. Bokhari, Abdul Rahimi, Abdul Rahman, K. Ayer, Steven
Format: Article
Language:English
Published: ASCE 2019
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/27152/
http://umpir.ump.edu.my/id/eprint/27152/1/2019%20-%20Key%20Attributes%20of%20Change%20Agents%20for%20Successful%20Technology%20Adoptions%20in%20Construction%20Companies.pdf
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author Afiqah, R. Radzi
Hashim, R. Bokhari
Abdul Rahimi, Abdul Rahman
K. Ayer, Steven
author_facet Afiqah, R. Radzi
Hashim, R. Bokhari
Abdul Rahimi, Abdul Rahman
K. Ayer, Steven
author_sort Afiqah, R. Radzi
building UMP Institutional Repository
collection Online Access
description The construction industry has been criticized for lower productivity than other sectors, which may be influenced in part by its historical resistance to change in adopting new technologies. Therefore, it is common for organizations to have dedicated change agents to support effective technological adoption. This study aimed to identify the key attributes of change agents that influence the success of adopting new technologies in construction companies. To achieve this objective, industry practitioners in the United States provided responses to open-ended questions and the answers were analyzed to identify common themes. The significant findings include: (1) change agents’ personality is the most frequently reported attribute that contributes to their effectiveness, and (2) human-related attributes have a larger role in successful technological adoptions compared to organizational- and technical-related attributes in change agents. This paper contributes to the body of knowledge by identifying the frequency of attributes that are reported to impact the effectiveness of change agents in industry.
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spelling ump-271522020-01-23T02:14:10Z http://umpir.ump.edu.my/id/eprint/27152/ Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis Afiqah, R. Radzi Hashim, R. Bokhari Abdul Rahimi, Abdul Rahman K. Ayer, Steven T Technology (General) TA Engineering (General). Civil engineering (General) TJ Mechanical engineering and machinery The construction industry has been criticized for lower productivity than other sectors, which may be influenced in part by its historical resistance to change in adopting new technologies. Therefore, it is common for organizations to have dedicated change agents to support effective technological adoption. This study aimed to identify the key attributes of change agents that influence the success of adopting new technologies in construction companies. To achieve this objective, industry practitioners in the United States provided responses to open-ended questions and the answers were analyzed to identify common themes. The significant findings include: (1) change agents’ personality is the most frequently reported attribute that contributes to their effectiveness, and (2) human-related attributes have a larger role in successful technological adoptions compared to organizational- and technical-related attributes in change agents. This paper contributes to the body of knowledge by identifying the frequency of attributes that are reported to impact the effectiveness of change agents in industry. ASCE 2019-06-13 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/27152/1/2019%20-%20Key%20Attributes%20of%20Change%20Agents%20for%20Successful%20Technology%20Adoptions%20in%20Construction%20Companies.pdf Afiqah, R. Radzi and Hashim, R. Bokhari and Abdul Rahimi, Abdul Rahman and K. Ayer, Steven (2019) Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis. ASCE International Conference on Computing in Civil Engineering 2019. pp. 430-437. (Published) https://ascelibrary.org/doi/10.1061/9780784482438.055 https://doi.org/10.1061/9780784482438.055
spellingShingle T Technology (General)
TA Engineering (General). Civil engineering (General)
TJ Mechanical engineering and machinery
Afiqah, R. Radzi
Hashim, R. Bokhari
Abdul Rahimi, Abdul Rahman
K. Ayer, Steven
Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis
title Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis
title_full Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis
title_fullStr Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis
title_full_unstemmed Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis
title_short Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis
title_sort key attributes of change agents for successful technology adoptions in construction companies: a thematic analysis
topic T Technology (General)
TA Engineering (General). Civil engineering (General)
TJ Mechanical engineering and machinery
url http://umpir.ump.edu.my/id/eprint/27152/
http://umpir.ump.edu.my/id/eprint/27152/
http://umpir.ump.edu.my/id/eprint/27152/
http://umpir.ump.edu.my/id/eprint/27152/1/2019%20-%20Key%20Attributes%20of%20Change%20Agents%20for%20Successful%20Technology%20Adoptions%20in%20Construction%20Companies.pdf