A Multi-Group Analysis of the Effect of Organizational Commitment on Higher Education Services Quality

QR Code

A Multi-Group Analysis of the Effect of Organizational Commitment on Higher Education Services Quality

Service organizations dependent on human interaction to deliver services to the customer. Hence, delivering the required level of service quality determined by employee and customer interaction through service encounter. Throughout crucial service encounter between employee and customer, it is...

Full description

Bibliographic Details
Main Authors:	Hamed Al-Rafaei, Abdul Al-Aziz, Zumrah, Abdul Rahim, Ali Alsamawi, Mohamed Abdulwali, Ali Alshuhumi, Said Rashid
Format:	Article
Language:	English
Published:	Forecast Publisher 2019
Subjects:	H Social Sciences (General) HM Sociology JQ Political institutions Asia
Online Access:	http://umpir.ump.edu.my/id/eprint/26594/ http://umpir.ump.edu.my/id/eprint/26594/1/A_Multi-Group_Analysis_of_the_Effect_of_Organizati%20%281%29.pdf

Similar Items

Work Ethics, Work Satisfaction and Organizational Commitment at the Sharia Bank, Indonesia
by: Fariastuti, Djafar, et al.
Published: (2013)

Relationship between supervisor-subordinate communication and organizational commitment in the hotel industry in Kuching, Sarawak
by: Ling, Siew Yeong
Published: (2000)

Young Adults’ Attitude towards Advertising: A Multi-Group Analysis by Ethnicity
by: Hiram, Ting, et al.
Published: (2015)

Antecedents of organisational commitment amongst academic staff of private universities in Malaysia
by: Choong, Yuen Onn
Published: (2012)

The effect of corporate social responsibilities on corporate performance: the mediating role of corporate culture and affective commitment
by: Mohamed Abdulwali, Ali Alsamawi
Published: (2021)

Job satisfaction and organizational commitment: An empirical investigation among ICT-SMEs.
by: Valaei, Naser *, et al.
Published: (2016)

The relationship between leadership styles and organisational commitment among teachers in public secondary schools
by: Lee, Josephine Ching Pieng
Published: (2012)

Leadership styles and organizational performance:|bThe impact of gender
by: Ngu, Nguok Ying.
Published: (2013)

The effects of the interaction of technology, structure, and organizational climate on job satisgfaction
by: Ibrahim Ali,, et al.
Published: (2005)

Dimensionality of organizational citizenship behavior (OCB) in a multicultural society the case of Malaysia
by: Lo, May-Chiun, et al.
Published: (2009)

A study on acamecian's turnover intention in higher learning institution
by: Lim,, Geok May.
Published: (2011)

Recruitment/Selection and Training/Development Practices : Value-Added Contribution towards Organizational Effectiveness 
by: Abang Ekhsan, Abang Othman
Published: (2009)

Optimal Group of Companies: The Relationships between Job Characteristics And Employees' Job Satisfaction
by: Mohd Hazimin Zainuddin,
Published: (2007)

The Effects of Cultural Restraint on Social Media Motivation, Relationship Benefits, and Relationship Commitment among Young Adults in Jordan: A Conceptual Study
by: Hatamleh, Islam Habis Mohammad, et al.
Published: (2020)

The influence of corporate culture on organizational commitment : case study of semiconductor organizations in Malaysia
by: Ooi, Keng Boon, et al.
Published: (2006)

The Mediating Effects of Employees Attitudes in the Relationship Between Transformational Leadership and Organizational Citizens Behaviour in Malaysia.
by: Wan, Yi Feng
Published: (2015)

Women as defenders of the earth: voluntary restoration activities with "our patch" groups in the Torrens River catchment
by: Tajuddin, Nor Azlin
Published: (2014)

Students' entrepreneurship skills and advisory system in higher education: a case of the International Islamic University Malaysia based on gender perspectives
by: Rokis, Rohaiza
Published: (2014)

Religious commitment of rural older woman in Malaysia
by: Wan Ahmad, Wan Ibrahim, et al.
Published: (2014)

Implementing Online Community Website on Jordan Tourism Industry
by: Al-Kaseasbeh, Hazem Mohammad
Published: (2010)

The association between personality traits and readiness to change among working adults in service sector: Organizational commitment as a mediator
by: Shum, Pui Lam
Published: (2023)

Environmental disclosure quality: Evaluating the effectiveness of the second edition of the sustainability reporting guide
by: Al-Rowaidi, Magdi Abdoh Sagheer
Published: (2021)

Multiculturalism And Internationalization Of Malaysian Educational Instituitions
by: Honarmand, Ali
Published: (2009)

The influence of leadership styles on employees’ job performance through the mediation role of employees’ motivation and job satisfaction
by: Saugui, Ali Orozi
Published: (2017)

Antecedents of stress in cross culture interaction among international students in University Utara Malaysia
by: Noraini, Mohamed Ali
Published: (2010)

The effects of organizational culture on work outcomes through leadership styles
by: Lee, Michelle Chin Chin *, et al.
Published: (2014)

Penghijrahan pendatang Indonesia ke Malaysia. Satu tinjauan dari perspektif ekonomi dan sosio-budaya
by: Norziah, Bt.Mohamed Ali
Published: (1997)

Sokongan dan cabaran penjaga tidak formal pesakit kanser: kajian kes di Yayasan Kanser Tunku Laksamana Johor
by: Ahmad Khirul Nizam, Ali
Published: (2025)

Islamic home financing in Pakistan: a SEM-based approach using modified TPB model
by: Ali, Muhammad, et al.
Published: (2015)

Willingness of Local Tourists to pay for conservation of tourism spots in the Damai Sistrict Sarawak
by: Alias, Radam, et al.
Published: (2009)

Personality Dimensions Towards Entrepreneurship Enculturation Among Graduates in Malaysia
by: Muhammad Jazlan, Ahmad Khiri, et al.
Published: (2014)

Conceptualizing the Effect of CSR Activities on Affective Commitment and Corporate Performance
by: Alsamawi, Mohamed Abdulwali Ali, et al.
Published: (2018)

Investigating the effect of Corporate Social Responsibility and affective commitment on Corporate Performance in Oil and Gas Corporations in Yemen
by: Alsamawi, Mohamed Abdulwali Ali, et al.
Published: (2019)

Conceptualization of Soft Skills as Part of the Professional Socialization of Social Workers
by: Shaffie, Fuziah, et al.
Published: (2016)

It Is A Satisfaction To Take Care Of My Grandchildren: Informal Care Of Cucu Amongmalay Grandmothers In Kuching
by: Jamayah, Saili, et al.
Published: (2016)

The trend analysis of Islamization in Malaysia using Islamization index as indicator
by: Wan Omar, W. A., et al.
Published: (2014)

Much to learn from open debates
by: Abdul Razak, Dzulkifli
Published: (2019)

Count your blessings as Malaysians
by: Abdul Razak, Dzulkifli
Published: (2019)

From transformational to balanced leadership: centring on justice
by: Abdul Razak, Dzulkifli
Published: (2016)

Poverty, resource inequality and governance in the Muslim world: building bridges across
by: Abdulai, Abdul-Mumin
Published: (2011)