Hybrid performance measurement of a business process outsourcing - a Malaysian company perspective

Hybrid performance measurement of a business process outsourcing - a Malaysian company perspective

It's no longer new that customer perceived value for product and services are now greatly influenced by it's psychological and social advantages. In order to meet up with the increasing operational cost, response time, quality and innovative capabilities many companies turned their fixed o...

Full description

Bibliographic Details
Main Authors: Oluyinka, Oludapo Samson, Puteri Fadzline, Muhamad Tamyez, Cheng, Jack Kie, Freida, Ayodele Ozavize
Format: Conference or Workshop Item
Language:English
English
Published: AIP Publishing 2017
Subjects:
H Social Sciences (General)
Online Access:http://umpir.ump.edu.my/id/eprint/24890/
http://umpir.ump.edu.my/id/eprint/24890/1/Title-Hybrid%20Performance%20Measurement%20of%20a%20Business%20Process%20Outsourcing%20%E2%80%93%20A%20Malaysia%20Company%20Perspective.pdf
http://umpir.ump.edu.my/id/eprint/24890/7/Hybrid%20performance%20measurement%20of%20a%20business%20process%20outsourcing%20-%20A%20Malaysian%20company%20perspective.pdf

Similar Items

Similar Items