The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia
Over the decade Cloud-Based Business Services (CBBS) has emerged as a technological trend utilized in businesses towards improving the deployment of Information Communication Technology (ICT) services for competitive advantage. But, findings from prior studies suggest that there are issues related t...
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
IEEE
2019
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| Online Access: | http://umpir.ump.edu.my/id/eprint/24660/ http://umpir.ump.edu.my/id/eprint/24660/7/The%20effect%20of%20sustained%20use%20of%20Cloud-Based1.pdf |
| _version_ | 1848822089313681408 |
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| author | Al-Sharafi, Mohammed A. Ruzaini, Abdullah Arshah Abu-Shanab, Emad A. Alajmi, Qasim |
| author_facet | Al-Sharafi, Mohammed A. Ruzaini, Abdullah Arshah Abu-Shanab, Emad A. Alajmi, Qasim |
| author_sort | Al-Sharafi, Mohammed A. |
| building | UMP Institutional Repository |
| collection | Online Access |
| description | Over the decade Cloud-Based Business Services (CBBS) has emerged as a technological trend utilized in businesses towards improving the deployment of Information Communication Technology (ICT) services for competitive advantage. But, findings from prior studies suggest that there are issues related to service inconsistency which affects the effect of ICT initiatives adoption and usage in organization’ performance. Therefore, this study aims to examine the link between the sustained use of cloud-based business services and the perceived benefits of these technologies, by analyzing their effects on financial as well as non-financial benefits. Accordingly, Partial Least Squares approach to Structural Equation Modeling (PLS-SEM) was employed to evaluate the measurement model and related hypotheses. The population sample for this study consists of 415 Small and Medium-size Enterprises (SMEs) in Malaysia from various sectors. Respectively, results from this study indicate that the sustained use of CBBS is a key constituent that is required in order to promote and enhance organizational performance of SMEs in Malaysia. |
| first_indexed | 2025-11-15T02:35:42Z |
| format | Conference or Workshop Item |
| id | ump-24660 |
| institution | Universiti Malaysia Pahang |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T02:35:42Z |
| publishDate | 2019 |
| publisher | IEEE |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | ump-246602019-08-22T03:51:09Z http://umpir.ump.edu.my/id/eprint/24660/ The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia Al-Sharafi, Mohammed A. Ruzaini, Abdullah Arshah Abu-Shanab, Emad A. Alajmi, Qasim QA75 Electronic computers. Computer science Over the decade Cloud-Based Business Services (CBBS) has emerged as a technological trend utilized in businesses towards improving the deployment of Information Communication Technology (ICT) services for competitive advantage. But, findings from prior studies suggest that there are issues related to service inconsistency which affects the effect of ICT initiatives adoption and usage in organization’ performance. Therefore, this study aims to examine the link between the sustained use of cloud-based business services and the perceived benefits of these technologies, by analyzing their effects on financial as well as non-financial benefits. Accordingly, Partial Least Squares approach to Structural Equation Modeling (PLS-SEM) was employed to evaluate the measurement model and related hypotheses. The population sample for this study consists of 415 Small and Medium-size Enterprises (SMEs) in Malaysia from various sectors. Respectively, results from this study indicate that the sustained use of CBBS is a key constituent that is required in order to promote and enhance organizational performance of SMEs in Malaysia. IEEE 2019 Conference or Workshop Item PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/24660/7/The%20effect%20of%20sustained%20use%20of%20Cloud-Based1.pdf Al-Sharafi, Mohammed A. and Ruzaini, Abdullah Arshah and Abu-Shanab, Emad A. and Alajmi, Qasim (2019) The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia. In: 5th International Conference On Information Management (ICIM 2019) , 24-17 Mac 2019 , Cambridge, United Kingdom. pp. 285-291.. ISBN 978-1-7281-3430-7 (Published) https://doi.org/10.1109/INFOMAN.2019.8714699 |
| spellingShingle | QA75 Electronic computers. Computer science Al-Sharafi, Mohammed A. Ruzaini, Abdullah Arshah Abu-Shanab, Emad A. Alajmi, Qasim The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia |
| title | The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia |
| title_full | The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia |
| title_fullStr | The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia |
| title_full_unstemmed | The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia |
| title_short | The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia |
| title_sort | effect of sustained use of cloud-based business services on organizations' performance: evidence from smes in malaysia |
| topic | QA75 Electronic computers. Computer science |
| url | http://umpir.ump.edu.my/id/eprint/24660/ http://umpir.ump.edu.my/id/eprint/24660/ http://umpir.ump.edu.my/id/eprint/24660/7/The%20effect%20of%20sustained%20use%20of%20Cloud-Based1.pdf |