Determinant Factors of Total Quality Management (TQM) and Human Capital Management (HCM) for Product Quality Improvement in Herbal Industry in Malaysia

Determinant Factors of Total Quality Management (TQM) and Human Capital Management (HCM) for Product Quality Improvement in Herbal Industry in Malaysia

This study was to determine which factors of Total Quality Management (TQM) and Human Capital Management (HCM) that improve product quality of herbal industry in Malaysia. To establish a flexible data collection tool, a questionnaire was developed to measure the outcomes of herbal product quality. R...

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Bibliographic Details
Main Authors: Mazita, Mokhtar, Wan Khairul Anuar, Wan Abd Manan, Ida Rizyani, Tahir, Azizan, Azit, Siti Maryam Shaidatul, Khamdi
Format: Article
Language:English
Published: Institute of Research and Journal 2018
Subjects:
HD28 Management. Industrial Management
Online Access:http://umpir.ump.edu.my/id/eprint/24573/
http://umpir.ump.edu.my/id/eprint/24573/1/Determinant%20Factors%20of%20Total%20Quality%20Management%20%28TQM%29%20and%20Human%20Capital.pdf

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