Quality work ethics and job satisfaction: An empirical analysis

Quality is very crucial to understand how well an employee is doing. Quality of work shows how much an employee value them. Thus, this study examines the impact of strong quality work ethics on job satisfaction among banking employees in Jordan. There has been growing evidence supporting the associa...

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Main Authors: Panigrahi, Shrikant, H. M., Al Nashash
Format: Article
Language:English
English
Published: Romanian Society for Quality Assurance - SRAC 2019
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/24318/
http://umpir.ump.edu.my/id/eprint/24318/1/Quality%20work%20ethics%20and%20job%20satisfaction-%20An%20empirical%20analysis.pdf
http://umpir.ump.edu.my/id/eprint/24318/7/quality%20work%20ethics%20and%20job.pdf
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author Panigrahi, Shrikant
H. M., Al Nashash
author_facet Panigrahi, Shrikant
H. M., Al Nashash
author_sort Panigrahi, Shrikant
building UMP Institutional Repository
collection Online Access
description Quality is very crucial to understand how well an employee is doing. Quality of work shows how much an employee value them. Thus, this study examines the impact of strong quality work ethics on job satisfaction among banking employees in Jordan. There has been growing evidence supporting the association between quality work ethics and job satisfaction of employees. However, it is not clear why such association exists. This paper argues that in order to provide a clear understanding and convincing explanation of this association there is a need to improve the theoretical and analytical framework. Quantitative method with survey questionnaire was administered to collect information on quality work ethics and job satisfaction from 89 employees working in Jordanian banks. The finding of the study revealed that quality work ethics are positively associated with job satisfaction. These findings imply that quality work ethics is one of the key attributes to increase employee's job satisfaction together with other organizational outcomes. Most importantly, it is crucial for the managers to be aware that increasing employee's job satisfaction can lead to increased organizational commitment, lower labor turnover and improve productivity.
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spelling ump-243182019-03-19T06:34:53Z http://umpir.ump.edu.my/id/eprint/24318/ Quality work ethics and job satisfaction: An empirical analysis Panigrahi, Shrikant H. M., Al Nashash HD28 Management. Industrial Management Quality is very crucial to understand how well an employee is doing. Quality of work shows how much an employee value them. Thus, this study examines the impact of strong quality work ethics on job satisfaction among banking employees in Jordan. There has been growing evidence supporting the association between quality work ethics and job satisfaction of employees. However, it is not clear why such association exists. This paper argues that in order to provide a clear understanding and convincing explanation of this association there is a need to improve the theoretical and analytical framework. Quantitative method with survey questionnaire was administered to collect information on quality work ethics and job satisfaction from 89 employees working in Jordanian banks. The finding of the study revealed that quality work ethics are positively associated with job satisfaction. These findings imply that quality work ethics is one of the key attributes to increase employee's job satisfaction together with other organizational outcomes. Most importantly, it is crucial for the managers to be aware that increasing employee's job satisfaction can lead to increased organizational commitment, lower labor turnover and improve productivity. Romanian Society for Quality Assurance - SRAC 2019 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/24318/1/Quality%20work%20ethics%20and%20job%20satisfaction-%20An%20empirical%20analysis.pdf pdf en http://umpir.ump.edu.my/id/eprint/24318/7/quality%20work%20ethics%20and%20job.pdf Panigrahi, Shrikant and H. M., Al Nashash (2019) Quality work ethics and job satisfaction: An empirical analysis. Quality - Access to Success, 20 (168). pp. 41-47. ISSN 1582-2559. (Published) https://www.srac.ro/calitatea/en/arhiva_journal.html#2018
spellingShingle HD28 Management. Industrial Management
Panigrahi, Shrikant
H. M., Al Nashash
Quality work ethics and job satisfaction: An empirical analysis
title Quality work ethics and job satisfaction: An empirical analysis
title_full Quality work ethics and job satisfaction: An empirical analysis
title_fullStr Quality work ethics and job satisfaction: An empirical analysis
title_full_unstemmed Quality work ethics and job satisfaction: An empirical analysis
title_short Quality work ethics and job satisfaction: An empirical analysis
title_sort quality work ethics and job satisfaction: an empirical analysis
topic HD28 Management. Industrial Management
url http://umpir.ump.edu.my/id/eprint/24318/
http://umpir.ump.edu.my/id/eprint/24318/
http://umpir.ump.edu.my/id/eprint/24318/1/Quality%20work%20ethics%20and%20job%20satisfaction-%20An%20empirical%20analysis.pdf
http://umpir.ump.edu.my/id/eprint/24318/7/quality%20work%20ethics%20and%20job.pdf