Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance

Empowering employees’ spiritual intelligence (SQ) is about bringing back the soul of the hospitality business. This study aims to identify factors that affect a food handler’s’ SQ and also to discover SQ’s potential role in mediating food-hygiene practices and foodservice performance. The results sh...

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Main Authors: Anita, Abdul Rani, Mazni, Ismail, Rosita, Husain, Airin, AbdulGhani
Format: Conference or Workshop Item
Language:English
English
Published: 2018
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/21970/
http://umpir.ump.edu.my/id/eprint/21970/1/13.%20Empowering%20employees%20with%20spiritual%20intelligence%20for%20higher%20quality%20food-hygiene.pdf
http://umpir.ump.edu.my/id/eprint/21970/2/13.1%20Empowering%20employees%20with%20spiritual%20intelligence%20for%20higher%20quality%20food-hygiene.pdf
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author Anita, Abdul Rani
Mazni, Ismail
Rosita, Husain
Airin, AbdulGhani
author_facet Anita, Abdul Rani
Mazni, Ismail
Rosita, Husain
Airin, AbdulGhani
author_sort Anita, Abdul Rani
building UMP Institutional Repository
collection Online Access
description Empowering employees’ spiritual intelligence (SQ) is about bringing back the soul of the hospitality business. This study aims to identify factors that affect a food handler’s’ SQ and also to discover SQ’s potential role in mediating food-hygiene practices and foodservice performance. The results show that demographic factors significantly affect SQ level. Food-hygiene practices and food service performance were fully mediated by SQ, thus supporting the food handlers’ thoughts of self-development and success at work. It is proposed that the positive outcomes from the large and varied datasets of the model can be generalized to the routine practices and performance of other institutions.
first_indexed 2025-11-15T02:25:58Z
format Conference or Workshop Item
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institution Universiti Malaysia Pahang
institution_category Local University
language English
English
last_indexed 2025-11-15T02:25:58Z
publishDate 2018
recordtype eprints
repository_type Digital Repository
spelling ump-219702022-08-17T03:58:15Z http://umpir.ump.edu.my/id/eprint/21970/ Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance Anita, Abdul Rani Mazni, Ismail Rosita, Husain Airin, AbdulGhani HD28 Management. Industrial Management Empowering employees’ spiritual intelligence (SQ) is about bringing back the soul of the hospitality business. This study aims to identify factors that affect a food handler’s’ SQ and also to discover SQ’s potential role in mediating food-hygiene practices and foodservice performance. The results show that demographic factors significantly affect SQ level. Food-hygiene practices and food service performance were fully mediated by SQ, thus supporting the food handlers’ thoughts of self-development and success at work. It is proposed that the positive outcomes from the large and varied datasets of the model can be generalized to the routine practices and performance of other institutions. 2018-03 Conference or Workshop Item NonPeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/21970/1/13.%20Empowering%20employees%20with%20spiritual%20intelligence%20for%20higher%20quality%20food-hygiene.pdf pdf en http://umpir.ump.edu.my/id/eprint/21970/2/13.1%20Empowering%20employees%20with%20spiritual%20intelligence%20for%20higher%20quality%20food-hygiene.pdf Anita, Abdul Rani and Mazni, Ismail and Rosita, Husain and Airin, AbdulGhani (2018) Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance. In: International conference on science, engineering and technology (I-SET 2018) , 1 - 4 May 2018 , Univ of Muhammadiyah, Banda Aceh, Indonesia. pp. 1-6.. (Unpublished) (Unpublished)
spellingShingle HD28 Management. Industrial Management
Anita, Abdul Rani
Mazni, Ismail
Rosita, Husain
Airin, AbdulGhani
Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance
title Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance
title_full Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance
title_fullStr Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance
title_full_unstemmed Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance
title_short Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance
title_sort empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance
topic HD28 Management. Industrial Management
url http://umpir.ump.edu.my/id/eprint/21970/
http://umpir.ump.edu.my/id/eprint/21970/1/13.%20Empowering%20employees%20with%20spiritual%20intelligence%20for%20higher%20quality%20food-hygiene.pdf
http://umpir.ump.edu.my/id/eprint/21970/2/13.1%20Empowering%20employees%20with%20spiritual%20intelligence%20for%20higher%20quality%20food-hygiene.pdf