A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry

QR Code

A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry

This study aims to identify critical factors for developing a successful reverse logistics strategic framework that could guide the managers for improving customer satisfaction and managing retail returns. Qualitative interviews were performed with logistics manager in retail industry to develop suc...

Full description

Bibliographic Details
Main Authors:	Panigrahi, Shrikant, Foo, Weng Kar, Tan, Ai Fen, Lam, Kah Hoe, Melvin, Wong
Format:	Article
Language:	English
Published:	Sage 2018
Subjects:	HD28 Management. Industrial Management
Online Access:	http://umpir.ump.edu.my/id/eprint/21146/ http://umpir.ump.edu.my/id/eprint/21146/1/A%20Strategic%20Initiative%20for%20Successful%20Reverse%20Logistics%20Management%20in%20Retail%20Industry.pdf

Similar Items

Reverse Logistics under omni-channel retailing
by: Kumar, Vidit
Published: (2019)

Reverse logistics by food retailers in Klang Valley, Malaysia
by: Vijayan, Gowri, et al.
Published: (2014)

Sustainability in food retail industry through reverse logistics
by: Vijayan, Gowri, et al.
Published: (2014)

Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling
by: Yuserrie, Zainuddin, et al.
Published: (2014)

The influence of traditional and value based performance measures on shareholder’s value creation of Malaysian listed construction companies
by: Panigrahi, Shrikant
Published: (2016)

Future Directions of Reverse Logistics in Gaining Competitive Advantages: A Review of Literature
by: Rajagopal, Premkumar, et al.
Published: (2015)

The Effects of Reverse Logistics on Cost Control Abilities: An Insight into Manufacturing Companies in Malaysia
by: Fernando, Yudi, et al.
Published: (2017)

Ranking of critical success factors in reverse logistics by TOPSIS
by: Bahiraei, Nima, et al.
Published: (2015)

Logistics Strategic Orientations And Logistics Performance : The Roles Of Organizational Structure And Logistics Complexity [HD38.5. H254 2007 f rb].
by: Haron, Md. Harashid
Published: (2007)

Linking HPWS, perceived strategic alignment and employee engagement in retail industry
by: Nguyen Thi, Uyen, et al.
Published: (2017)

A mediating model of resource commitment, reverse logistics and financial performance: importance-performance map analysis
by: Fernando, Yudi, et al.
Published: (2018)

Quality work ethics and job satisfaction: An empirical analysis
by: Panigrahi, Shrikant, et al.
Published: (2019)

Investigating Relationship between EVA and MVA of Selected Construction Companies in Malaysia
by: Panigrahi, Shrikant, et al.
Published: (2014)

Empirical Analysis On Shareholder’s Wealth Creation Through Value Based Measurement Tools
by: Panigrahi, Shrikant, et al.
Published: (2015)

Empirical Analysis on Impact of Economic Value Added on Shareholder’s Value: A Perspective from Malaysian Construction Companies
by: Panigrahi, Shrikant, et al.
Published: (2015)

Strategic Reconfiguration And Management Of Retail Centres Creating Competitive Advantage Through Communicative Competence
by: Tore Omholt, Tore Omholt
Published: (2002)

Circular economy-based reverse logistics: dynamic interplay between sustainable resource commitment and financial performance
by: Fernando, Yudi, et al.
Published: (2022)

Investigating the Relationship among Fit Organization, Organization Commitment and Employee’s Intention to Stay: Malaysian Context
by: Ayesha, Noor, et al.
Published: (2018)

Conceptualizing the Effect of CSR Activities on Affective Commitment and Corporate Performance
by: Alsamawi, Mohamed Abdulwali Ali, et al.
Published: (2018)

Managerial Implications for Successful Teleworking Initiatives
by: Harvie, Arran David
Published: (2005)

Investigating Relationship Between Economic Value Added, Market Value Added And Shareholder's Wealth Creation
by: Panigrahi, Shrikant, et al.
Published: (2014)

Resistance To Change And Erp Implementation Success: The Moderating Role Of Change Management Initiatives
by: U. Ahmed, Zafar, et al.
Published: (2006)

Analysis of Reverse Logistics Management in China
by: Zhu, Xiaoqi
Published: (2007)

Impact of Leadership Qualities on Employee Commitment in Multi-Project-Based Organizations
by: M., Waris, et al.
Published: (2018)

Impact of knowledge type, strategic orientations and organizational learning on new product launch success
by: Adeel, Muhammad
Published: (2021)

Case on Customized Logistics Services
by: Siti Afiqah, Kamaruzaman
Published: (2017)

A review on strategic, tactical and operational decision planning in reverse logistics of green supply chain network design
by: Misni, Farahanim, et al.
Published: (2017)

The Impact Of E-Logistics On Firm Competitiveness : Case Study - OptakLogistics Pte Ltd.
by: K.G. Mani, Tamilarasan
Published: (2005)

The relative success of alternative approaches to strategic information systems: an empirical analysis
by: Doherty, Neil. F, et al.
Published: (1999)

A risk management evaluation framework for reverse logistics organizations using failure mode and effect analysis and multi criteria decision making
by: Panjehfouladgaran, Hamid Reza
Published: (2016)

Logistics Strategic Orientations And Logistics Performance: The Roles Of Organizational Structure And Logistics Complexity
by: Haron, Md. Harashid
Published: (2007)

Implementation of halal logistics services from the perspective of logistics service providers in Malaysia : issues and challenges / Azlina Muhammad
by: Muhammad, Azlina
Published: (2014)

The influence of sustainable strategic orientations towards sustainable services by third party logistics (3PLS) in closed-Loop Supply chains (CLSCS) / Siti Fatin 'Ainaa Shaikh Mahdzar
by: Shaikh Mahdzar, Siti Fatin 'Ainaa
Published: (2016)

The relationship between Information Technology and Halal Logistics
by: Hendayani, Ratih, et al.
Published: (2018)

Economic Value Added and Traditional Accounting Measures for Shareholder’s Wealth Creation
by: Panigrahi, Shrikant
Published: (2017)

Formation, Maintenance and Success of Strategic Alliances in a Manufacturing Supply Chain
by: Loke, Siew Phaik
Published: (2008)

the effect of reverse logistics of an organisation:Competition, cost and the environment
by: Nawari, Mohamed
Published: (2006)

Reverse Logistics model for Horticultural packaging at the proposed facility
by: Rajendran, Santhosh
Published: (2010)

Analysis of reverse logistics operations for a computer company
by: Tan, Wee Kwan, et al.
Published: (2011)

A content analysis in reverse logistics: a review
by: Vahabzadeh, Ali Haji, et al.
Published: (2015)