Measuring the product quality of Malaysian herbal industry:a pilot study

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Measuring the product quality of Malaysian herbal industry:a pilot study

This pilot study applies a Theory of Quality Management (TQM) Underlying the Deming Management Method, by Anderson et al. (1994) in the field of herbal industries in Malaysia. As an effort to develop a flexible data collection tool, a questionnaire was developed to measure the outcomes of herbal pro...

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Bibliographic Details
Main Authors:	Rozita , Mokhtar, Mazita, Mokhtar, Muhammad Aiman , Zulkifli
Format:	Conference or Workshop Item
Language:	English
Published:	2017
Subjects:	HD28 Management. Industrial Management
Online Access:	http://umpir.ump.edu.my/id/eprint/21047/ http://umpir.ump.edu.my/id/eprint/21047/1/Measuring%20the%20product%20quality%20of%20malaysian%20herbal%20industry-a%20pilot%20study.pdf

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