Measuring the Role of Satisfaction in Website Usability Model
Usability is about making website as user-friendly as possible. There are many elements for website usability such as learnability, navigation, interface, efficiency and much more. Most of the previous researches list the elements of website usability and the model for website usability in hierarchi...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
American Scientific Publisher
2018
|
| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/20882/ http://umpir.ump.edu.my/id/eprint/20882/1/72.%20Measuring%20the%20Role%20of%20Satisfaction%20in%20Website%20Usability%20Model1.pdf |
| _version_ | 1848821219205316608 |
|---|---|
| author | Nur Sukinah, Aziz Adzhar, Kamaludin Noor Suhana, Sulaiman Azliza, Yacob |
| author_facet | Nur Sukinah, Aziz Adzhar, Kamaludin Noor Suhana, Sulaiman Azliza, Yacob |
| author_sort | Nur Sukinah, Aziz |
| building | UMP Institutional Repository |
| collection | Online Access |
| description | Usability is about making website as user-friendly as possible. There are many elements for website usability such as learnability, navigation, interface, efficiency and much more. Most of the previous researches list the elements of website usability and the model for website usability in hierarchical models. Therefore, it makes the model of website usability become complex because it consists many elements. This paper explores existing studies on website usability model to identify the elements for website usability model from previous studies. In the study, the website usability construct are analysed as second order construct. Many studies have proposed website usability models that include the satisfaction. Thus, this study also validates the website usability model and analysis the mediating roles of satisfaction in the relationship between website usability and intention to use. The study identified effectiveness, efficiency, learnability, navigation, content, interface design and accessibility as elements |
| first_indexed | 2025-11-15T02:21:52Z |
| format | Article |
| id | ump-20882 |
| institution | Universiti Malaysia Pahang |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T02:21:52Z |
| publishDate | 2018 |
| publisher | American Scientific Publisher |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | ump-208822018-11-27T02:17:15Z http://umpir.ump.edu.my/id/eprint/20882/ Measuring the Role of Satisfaction in Website Usability Model Nur Sukinah, Aziz Adzhar, Kamaludin Noor Suhana, Sulaiman Azliza, Yacob QA75 Electronic computers. Computer science QA76 Computer software Usability is about making website as user-friendly as possible. There are many elements for website usability such as learnability, navigation, interface, efficiency and much more. Most of the previous researches list the elements of website usability and the model for website usability in hierarchical models. Therefore, it makes the model of website usability become complex because it consists many elements. This paper explores existing studies on website usability model to identify the elements for website usability model from previous studies. In the study, the website usability construct are analysed as second order construct. Many studies have proposed website usability models that include the satisfaction. Thus, this study also validates the website usability model and analysis the mediating roles of satisfaction in the relationship between website usability and intention to use. The study identified effectiveness, efficiency, learnability, navigation, content, interface design and accessibility as elements American Scientific Publisher 2018 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/20882/1/72.%20Measuring%20the%20Role%20of%20Satisfaction%20in%20Website%20Usability%20Model1.pdf Nur Sukinah, Aziz and Adzhar, Kamaludin and Noor Suhana, Sulaiman and Azliza, Yacob (2018) Measuring the Role of Satisfaction in Website Usability Model. Advanced Science Letters, 24 (10). pp. 7762-7768. ISSN 1936-6612. (Published) https://doi.org/10.1166/asl.2018.13014 doi: 10.1166/asl.2018.13014 |
| spellingShingle | QA75 Electronic computers. Computer science QA76 Computer software Nur Sukinah, Aziz Adzhar, Kamaludin Noor Suhana, Sulaiman Azliza, Yacob Measuring the Role of Satisfaction in Website Usability Model |
| title | Measuring the Role of Satisfaction in Website Usability Model |
| title_full | Measuring the Role of Satisfaction in Website Usability Model |
| title_fullStr | Measuring the Role of Satisfaction in Website Usability Model |
| title_full_unstemmed | Measuring the Role of Satisfaction in Website Usability Model |
| title_short | Measuring the Role of Satisfaction in Website Usability Model |
| title_sort | measuring the role of satisfaction in website usability model |
| topic | QA75 Electronic computers. Computer science QA76 Computer software |
| url | http://umpir.ump.edu.my/id/eprint/20882/ http://umpir.ump.edu.my/id/eprint/20882/ http://umpir.ump.edu.my/id/eprint/20882/ http://umpir.ump.edu.my/id/eprint/20882/1/72.%20Measuring%20the%20Role%20of%20Satisfaction%20in%20Website%20Usability%20Model1.pdf |