Improving Competencies for the Courier Service Industry in Malaysia
The aim of this chapter is to explore the literature on improving competencies for the courier service industry in Malaysia. The use of internet and advancement in technologies enable e-commerce to quickly emerge in courier service industry, linking enterprises, associations, governments and individ...
| Main Authors: | Hoo, Yee Hui, Fernando, Yudi |
|---|---|
| Other Authors: | Khosrow-Pour, Mehdi |
| Format: | Book Chapter |
| Language: | English |
| Published: |
IGI Global USA
2018
|
| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/20536/ http://umpir.ump.edu.my/id/eprint/20536/1/improving%20competencies.pdf |
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