Development Of Performance Model For Quality And Process Improvement In Business Process Service Industry

Development Of Performance Model For Quality And Process Improvement In Business Process Service Industry

When it comes to performance improvement process, literature abounds with lean, agile and lean-agile. Over the years, the implementation of the improvement processes of lean and agile had met with resounding success in the manufacturing, production, and construction industry. For this reason, there...

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Bibliographic Details
Main Authors: Oluyinka, Oludapo Samson, Puteri Fadzline, Muhamad Tamyez, Cheng, Jack Kie
Format: Article
Language:English
Published: EBSCO Industries 2017
Subjects:
HD28 Management. Industrial Management
Online Access:http://umpir.ump.edu.my/id/eprint/18373/
http://umpir.ump.edu.my/id/eprint/18373/1/Development%20Of%20Performance%20Model%20For%20Quality%20And%20Process%20Improvement%20In%20Business%20Process%20Service%20Industry.pdf

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