Integrated Quality Function Deployment (QFD) Model for Dry Bulk Terminal Improvements (DBTI) in Malaysian Ports

Integrated Quality Function Deployment (QFD) Model for Dry Bulk Terminal Improvements (DBTI) in Malaysian Ports

The main purpose of this paper is to apply integrated quality function deployment (QFD) for dry bulk terminal improvement from the perspectives of the customers. Firstly, the main issue of the QFD problem was made which are ‘what’ the customer required and ‘how’ to implement the problem to solutions...

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Bibliographic Details
Main Authors: Md. Ashlyzan, Razik, Razman, Mat Tahar, Wan Hasrulnizzam, Wan Mahmood, Norlinda, Mohd Rozar
Format: Article
Language:English
Published: JOEBM 2015
Subjects:
T Technology (General)
Online Access:http://umpir.ump.edu.my/id/eprint/17730/
http://umpir.ump.edu.my/id/eprint/17730/1/Integrated%20Quality%20Function%20Deployment%20%28QFD%29%20Model%20for%20Dry%20Bulk%20Terminal%20Improvements%20%28DBTI%29%20in%20Malaysian%20Ports.pdf

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