Total Quality Management Practices In Malaysian Small and Medium Enterprises

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Total Quality Management Practices In Malaysian Small and Medium Enterprises

The purpose of this paper is to examine the status of TQM implementation within Malaysian SMEs. Specifically, this paper has two research objectives, firstly, to analyze the extent of quality management practices based on eight TQM principles in both ISO 9000 certified and noncertified Malaysian SME...

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Bibliographic Details
Main Authors:	Hakim, Razak, Fatimah, Mahmud, Fazeeda, Mohamad
Format:	Conference or Workshop Item
Language:	English English
Published:	ESB Business School 2016
Subjects:	HD Industries. Land use. Labor
Online Access:	http://umpir.ump.edu.my/id/eprint/15567/ http://umpir.ump.edu.my/id/eprint/15567/1/fim-2016-hakim-Total%20Quality%20Management%20Practices%20In%20Malaysian.pdf http://umpir.ump.edu.my/id/eprint/15567/7/fim-2016-hakim-Total%20Quality%20Management%20Practices%20In%20Malaysian1.pdf

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