Surveying Users' Perception of Academic Library Services Quality: A Case Study in Universiti Malaysia Pahang (UMP) Library

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Surveying Users' Perception of Academic Library Services Quality: A Case Study in Universiti Malaysia Pahang (UMP) Library

Global competition among academic institutions has compelled university libraries to transform their conventional services and traditional roles to a more sophisticated, all-round service provider that can deliver their best services to their users. University libraries must cater the expansion of i...

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Bibliographic Details
Main Authors:	Suziyana, Mat Dahan, Mohd Yusof, Taib, Nurhaizan, Mohd Zainudin, Fadzida, Ismail
Format:	Article
Language:	English
Published:	Elsevier Ltd 2016
Subjects:	HD28 Management. Industrial Management TJ Mechanical engineering and machinery
Online Access:	http://umpir.ump.edu.my/id/eprint/11867/ http://umpir.ump.edu.my/id/eprint/11867/7/Surveying%20Users.pdf

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