The role of emotional intelligence on the outcome of negotiation in construction procurement
Negotiation is a process that involves the interaction of emotion. In the other word, Emotion has significant impact in manipulate the result of negotiation. Both of these elements are relevant to each other indirectly. The interesting facts inspire the thought to create this research. This research...
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| Format: | Undergraduates Project Papers |
| Language: | English |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/10945/ http://umpir.ump.edu.my/id/eprint/10945/1/FIM%20-%20LEE%20WAI%20KHWAN%20%28CD8993%29.pdf |
| _version_ | 1848818881237352448 |
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| author | Wai Khwan, Lee |
| author_facet | Wai Khwan, Lee |
| author_sort | Wai Khwan, Lee |
| building | UMP Institutional Repository |
| collection | Online Access |
| description | Negotiation is a process that involves the interaction of emotion. In the other word, Emotion has significant impact in manipulate the result of negotiation. Both of these elements are relevant to each other indirectly. The interesting facts inspire the thought to create this research. This research was conducted to recognize the effect of the dimensions of Emotional Intelligence (EI) on the outcome of negotiation in construction procurement. There are two main objectives in this study, to identify the dimension of EI that affects the outcome of negotiation in construction procurement conflict and to determine the component of EI that has the greatest influential to the outcome of negotiation in construction procurement conflict. Sets of questionnaires were distributed and data was collected by mail and walk-in. Based on feedbacks from the respondents, most of them are aware about the importance of EI in negotiation. The result from the analysis shown that, the four dimensions of EI is identified as factor which can affects the outcome of negotiation in construction procurement conflict. Lastly, the result of comparison of average mean between all dimensions shown relationship management is the main factors which influencing the outcome of negotiation in construction procurement conflict |
| first_indexed | 2025-11-15T01:44:42Z |
| format | Undergraduates Project Papers |
| id | ump-10945 |
| institution | Universiti Malaysia Pahang |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T01:44:42Z |
| publishDate | 2014 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | ump-109452021-08-09T03:14:51Z http://umpir.ump.edu.my/id/eprint/10945/ The role of emotional intelligence on the outcome of negotiation in construction procurement Wai Khwan, Lee HD Industries. Land use. Labor Negotiation is a process that involves the interaction of emotion. In the other word, Emotion has significant impact in manipulate the result of negotiation. Both of these elements are relevant to each other indirectly. The interesting facts inspire the thought to create this research. This research was conducted to recognize the effect of the dimensions of Emotional Intelligence (EI) on the outcome of negotiation in construction procurement. There are two main objectives in this study, to identify the dimension of EI that affects the outcome of negotiation in construction procurement conflict and to determine the component of EI that has the greatest influential to the outcome of negotiation in construction procurement conflict. Sets of questionnaires were distributed and data was collected by mail and walk-in. Based on feedbacks from the respondents, most of them are aware about the importance of EI in negotiation. The result from the analysis shown that, the four dimensions of EI is identified as factor which can affects the outcome of negotiation in construction procurement conflict. Lastly, the result of comparison of average mean between all dimensions shown relationship management is the main factors which influencing the outcome of negotiation in construction procurement conflict 2014 Undergraduates Project Papers NonPeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/10945/1/FIM%20-%20LEE%20WAI%20KHWAN%20%28CD8993%29.pdf Wai Khwan, Lee (2014) The role of emotional intelligence on the outcome of negotiation in construction procurement. Faculty of Industrial Management, Universiti Malaysia Pahang. |
| spellingShingle | HD Industries. Land use. Labor Wai Khwan, Lee The role of emotional intelligence on the outcome of negotiation in construction procurement |
| title | The role of emotional intelligence on the outcome of negotiation in construction procurement |
| title_full | The role of emotional intelligence on the outcome of negotiation in construction procurement |
| title_fullStr | The role of emotional intelligence on the outcome of negotiation in construction procurement |
| title_full_unstemmed | The role of emotional intelligence on the outcome of negotiation in construction procurement |
| title_short | The role of emotional intelligence on the outcome of negotiation in construction procurement |
| title_sort | role of emotional intelligence on the outcome of negotiation in construction procurement |
| topic | HD Industries. Land use. Labor |
| url | http://umpir.ump.edu.my/id/eprint/10945/ http://umpir.ump.edu.my/id/eprint/10945/1/FIM%20-%20LEE%20WAI%20KHWAN%20%28CD8993%29.pdf |