A needs analysis of the speaking skills of enforcement officers at a local public agency / Siti Ruhana Suref

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A needs analysis of the speaking skills of enforcement officers at a local public agency / Siti Ruhana Suref

Working in an environment of handling English speakers from local community or multi-nationality seems to be a very pressing situation for employees who were not proficient in their communication skills particularly in English speaking skills. In today’s globalized work contexts, it has become an es...

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Bibliographic Details
Main Author:	Siti Ruhana , Suref
Format:	Thesis
Published:	2017
Subjects:	P Philology. Linguistics
Online Access:	http://studentsrepo.um.edu.my/8319/ http://studentsrepo.um.edu.my/8319/2/All.pdf http://studentsrepo.um.edu.my/8319/6/ruhana.pdf

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