A study on customer relationship management in the banking sector in Malaysia / by Donny Lim Yhew Chjuan.
Similar Items
To study the relationship between bank layout and customer satisfaction
by: Norazlina, Rusli
Published: (2013)
by: Norazlina, Rusli
Published: (2013)
Perbandingan perlindungan ahli minoriti dalam undang-undang syarikat di Malaysia dan Indonesia / Donny Indra
by: Donny, Indra
Published: (2005)
by: Donny, Indra
Published: (2005)
Exploring the impact of relationship marketing upon
customer satisfaction and customer loyalty in Malaysian banking industry
by: Sung, P. N., et al.
Published: (2015)
by: Sung, P. N., et al.
Published: (2015)
A study on the role of customer satisfaction in domestic retail banking sector / Wong Siew Fong
by: Wong, Siew Fong
Published: (2012)
by: Wong, Siew Fong
Published: (2012)
Case study : customer lifetime value for a fleet card business / Lim Kai Hoe <and> Low Yeok Chin.
by: Lim, Kai Hoe, et al.
Published: (2011)
by: Lim, Kai Hoe, et al.
Published: (2011)
Accounting standard precision and incentive for revenue management / Lim Ying Zhee
by: Lim, Ying Zhe
Published: (2016)
by: Lim, Ying Zhe
Published: (2016)
TQM and customer satisfaction
in Malaysia’s service sector
by: Sit, Wen Yi, et al.
Published: (2009)
by: Sit, Wen Yi, et al.
Published: (2009)
Internationalization of Malaysian foodservice firms / Lim Kuang Long
by: Lim, Kuang Long
Published: (2013)
by: Lim, Kuang Long
Published: (2013)
Effective habits of consulting engineers / Lim Soon Teik
by: Lim, Soon Teik
Published: (1995)
by: Lim, Soon Teik
Published: (1995)
Price, legislation and demand for gasoline in Malaysia / Lim Yan Ne
by: Lim, Yan Ne
Published: (2000)
by: Lim, Yan Ne
Published: (2000)
Conceptual Framework on Usage of Islamic Banking amongst Banking Customers in Libya
by: Albashir, Walid Ali, et al.
Published: (2017)
by: Albashir, Walid Ali, et al.
Published: (2017)
The impact of the banking sector on economic structure and growth
by: Tongurai, Jittima, et al.
Published: (2018)
by: Tongurai, Jittima, et al.
Published: (2018)
Strategies to market Malaysian palm oil overseas / Lim Teck Chaii.
by: Lim, Teck Chaii
Published: (2002)
by: Lim, Teck Chaii
Published: (2002)
Customer satisfaction on mobile banking in Perak, Malaysia
by: Chang, Yong Hui, et al.
Published: (2020)
by: Chang, Yong Hui, et al.
Published: (2020)
Insider trading on the Kuala Lumpur Stock Exchange : an empirical study / Lim Jooky
by: Lim, Jooky
Published: (2001)
by: Lim, Jooky
Published: (2001)
Teenagers' acceptance of products endorsed by ethnicity of local celebrities / Lim See Seng
by: Lim, See Seng
Published: (2001)
by: Lim, See Seng
Published: (2001)
Critical success factors (CSFs) for the implementation of information system (IS) / Lim Chee Leong
by: Lim, Chee Leong
Published: (2001)
by: Lim, Chee Leong
Published: (2001)
Case study : R. J. Reynolds tobacco Malaysia / Lim Kok Tee
by: Lim, Kok Tee
Published: (2000)
by: Lim, Kok Tee
Published: (2000)
Corporate governance in selected public listed companies in Malaysia / Lim Sue Lin
by: Lim, Sue Lin
Published: (2000)
by: Lim, Sue Lin
Published: (2000)
A survey of private hospital purchasing behaviour in Malaysia / Lim Chee Ming
by: Lim, Chee Ming
Published: (1996)
by: Lim, Chee Ming
Published: (1996)
What keeps Islamic mobile banking customers loyal?
by: Mohd Thas Thaker, M. A., et al.
Published: (2019)
by: Mohd Thas Thaker, M. A., et al.
Published: (2019)
Heterogeneous Bank Offerings against Homogeneous Customer Reflection
by: Raman, Arasu
Published: (2015)
by: Raman, Arasu
Published: (2015)
The model of internationalization process : an exploratory research of Malaysian food service firms / Lim Kuang Long
by: Lim, Kuang Long
Published: (2012)
by: Lim, Kuang Long
Published: (2012)
Hedonic house pricing with multiple regression analysis in different states of Malaysia / Lee Soong Lim
by: Lee, Soong Lim
Published: (2012)
by: Lee, Soong Lim
Published: (2012)
Modelling customers' loyalty in using Islamic mobile banking services
by: Mohd Thas Thaker, M. A., et al.
Published: (2019)
by: Mohd Thas Thaker, M. A., et al.
Published: (2019)
A study of customer relationship management in the automobile industry in Malaysia / Cheong Khai Fan @ Kai Pan.
by: Cheong, Khai Fan
Published: (2004)
by: Cheong, Khai Fan
Published: (2004)
Consumer behaviour towards counterfeit product : a study on urban Malaysian consumers / Lim Swat Hah
by: Lim, Swat Hah
Published: (2000)
by: Lim, Swat Hah
Published: (2000)
Attitudinal characteristics, counpon characteristics and redemption intentions : a segment-level analysis / Lim Pei Yee
by: Lim, Pei Yee
Published: (2012)
by: Lim, Pei Yee
Published: (2012)
Retail customers' perception towards internet banking in Malaysia / Suliman Adam
by: Adam, Suliman
Published: (2001)
by: Adam, Suliman
Published: (2001)
From online perceived value to e-loyalty : a study of Malaysian low cost carriers / Lim Pey Chyi
by: Lim, Pey Chyi
Published: (2010)
by: Lim, Pey Chyi
Published: (2010)
Internal Marketing And Customer Loyalty:
Mediating Effect Of Relationship Marketing
by: Sim, Hock Seng
Published: (2006)
by: Sim, Hock Seng
Published: (2006)
Relationship quality and customer loyalty towards private hospitals in Malaysia.
by: Chiew, Chai Hui, et al.
Published: (2011)
by: Chiew, Chai Hui, et al.
Published: (2011)
Corporate governance factors influencing job satisfaction among banking sector employees in China
by: Lin, Yufei
Published: (2022)
by: Lin, Yufei
Published: (2022)
Partnership industrial relations of the retail sector and their relationship with trade unions in Malaysia
by: Chow, Amanda Joan
Published: (2019)
by: Chow, Amanda Joan
Published: (2019)
Survey on customer's perception of their main banker's value disciplines and service loyalty : a case of retail banking customers in Malaysia / Ng Oy Lin
by: Ng, Oy Lin
Published: (2010)
by: Ng, Oy Lin
Published: (2010)
Risk-based audit approach in the internal audit department of a financial institution : a qualitative study / Jans Lim Mei Lin.
by: Lim, Jans Mei Lin
Published: (2002)
by: Lim, Jans Mei Lin
Published: (2002)
The effect of customer satisfaction on customer loyalty in the motor industry
by: Lim, Ka Bian, et al.
Published: (2019)
by: Lim, Ka Bian, et al.
Published: (2019)
The Significance of E-Business and Knowledge- Based Customer Relationship in the E Marketplace Environment
by: Lai, Joan P.C.
Published: (2006)
by: Lai, Joan P.C.
Published: (2006)
Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin
by: Ong, Khian Sin
Published: (2009)
by: Ong, Khian Sin
Published: (2009)
Factors that influence customer retention of using internet
banking in Malaysia / Mohamad Shamsul Idham Mohd Salleh
by: Mohd Salleh, Mohamad Shamsul Idham
Published: (2013)
by: Mohd Salleh, Mohamad Shamsul Idham
Published: (2013)
Similar Items
-
To study the relationship between bank layout and customer satisfaction
by: Norazlina, Rusli
Published: (2013) -
Perbandingan perlindungan ahli minoriti dalam undang-undang syarikat di Malaysia dan Indonesia / Donny Indra
by: Donny, Indra
Published: (2005) -
Exploring the impact of relationship marketing upon
customer satisfaction and customer loyalty in Malaysian banking industry
by: Sung, P. N., et al.
Published: (2015) -
A study on the role of customer satisfaction in domestic retail banking sector / Wong Siew Fong
by: Wong, Siew Fong
Published: (2012) -
Case study : customer lifetime value for a fleet card business / Lim Kai Hoe <and> Low Yeok Chin.
by: Lim, Kai Hoe, et al.
Published: (2011)