Perception of total quality management (TQM) implementation in the public sector : a case study of the Inland Revenue Board (IRB) of Malaysia / Nurseha binti Mahmud.

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Perception of total quality management (TQM) implementation in the public sector : a case study of the Inland Revenue Board (IRB) of Malaysia / Nurseha binti Mahmud.

Bibliographic Details
Main Author:	Mahmud, Nurseha
Format:	Thesis
Published:	1997
Subjects:	HD Industries. Land use. Labor
Online Access:	http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Perception of total quality management (TQM) implementation in the public sector : a case study of the Inland Revenue Board (IRB) of Malaysia"{245} http://studentsrepo.um.edu.my/773/1/PEND.pdf http://studentsrepo.um.edu.my/773/2/BAB1.pdf http://studentsrepo.um.edu.my/773/3/BAB2.pdf http://studentsrepo.um.edu.my/773/4/BAB3.pdf http://studentsrepo.um.edu.my/773/5/BAB4.pdf http://studentsrepo.um.edu.my/773/6/BAB5.pdf http://studentsrepo.um.edu.my/773/7/BAB6.pdf http://studentsrepo.um.edu.my/773/8/BAB7.pdf http://studentsrepo.um.edu.my/773/9/BIBLIO.pdf http://studentsrepo.um.edu.my/773/10/LAMPIRAN.pdf

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