Apology strategies used by Chinese speakers in a Chinese TV series / Hai Yan
This study is an investigation of apology strategies used by Chinese speakers, it also looks at the relationship between social status and the speakers’ choice of apology strategies. Data used in this study include 57 sets of apology exchanges collected from a Chinese TV series produced in mainla...
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| Format: | Thesis |
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2017
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| Online Access: | http://studentsrepo.um.edu.my/7728/ http://studentsrepo.um.edu.my/7728/1/All.pdf http://studentsrepo.um.edu.my/7728/9/hai_yan.pdf |
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| author | Hai, Yan |
| author_facet | Hai, Yan |
| author_sort | Hai, Yan |
| building | UM Research Repository |
| collection | Online Access |
| description | This study is an investigation of apology strategies used by Chinese speakers, it
also looks at the relationship between social status and the speakers’ choice of apology
strategies. Data used in this study include 57 sets of apology exchanges collected from a
Chinese TV series produced in mainland China. The analytical framework used in the
current study was modified based on Olshtain and Cohen (1983) and CCSARP (Cross-
Cultural Speech Act Realization Project, Blum-Kulka & Olshtain, 1984). The findings
revealed that out of the strategies listed in the framework, three new types of substrategies
were identified in the corpus of this study, comprising expression of
embarrassment, asking for another chance, and mentioning the offence committed. The
most frequently used apology strategies were the IFIDs (Illocutionary Force indicating
Devices), taking responsibility, and explanation. Further investigation showed that female
and male speakers choose different strategies to express their apologies to female and
male hearers of different social statuses. For example, female speakers preferred to
apologize to higher status female hearers rather than to equal status female hearers. The
findings of this study could be beneficial to Chinese learners in enhancing their
communication skills in making apologies. The finding can also be used to make
comparisons of apology strategies made in Chinese and other languages. |
| first_indexed | 2025-11-14T13:42:54Z |
| format | Thesis |
| id | um-7728 |
| institution | University Malaya |
| institution_category | Local University |
| last_indexed | 2025-11-14T13:42:54Z |
| publishDate | 2017 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | um-77282020-03-03T00:45:03Z Apology strategies used by Chinese speakers in a Chinese TV series / Hai Yan Hai, Yan H Social Sciences (General) P Philology. Linguistics This study is an investigation of apology strategies used by Chinese speakers, it also looks at the relationship between social status and the speakers’ choice of apology strategies. Data used in this study include 57 sets of apology exchanges collected from a Chinese TV series produced in mainland China. The analytical framework used in the current study was modified based on Olshtain and Cohen (1983) and CCSARP (Cross- Cultural Speech Act Realization Project, Blum-Kulka & Olshtain, 1984). The findings revealed that out of the strategies listed in the framework, three new types of substrategies were identified in the corpus of this study, comprising expression of embarrassment, asking for another chance, and mentioning the offence committed. The most frequently used apology strategies were the IFIDs (Illocutionary Force indicating Devices), taking responsibility, and explanation. Further investigation showed that female and male speakers choose different strategies to express their apologies to female and male hearers of different social statuses. For example, female speakers preferred to apologize to higher status female hearers rather than to equal status female hearers. The findings of this study could be beneficial to Chinese learners in enhancing their communication skills in making apologies. The finding can also be used to make comparisons of apology strategies made in Chinese and other languages. 2017-07 Thesis NonPeerReviewed application/pdf http://studentsrepo.um.edu.my/7728/1/All.pdf application/pdf http://studentsrepo.um.edu.my/7728/9/hai_yan.pdf Hai, Yan (2017) Apology strategies used by Chinese speakers in a Chinese TV series / Hai Yan. Masters thesis, University of Malaya. http://studentsrepo.um.edu.my/7728/ |
| spellingShingle | H Social Sciences (General) P Philology. Linguistics Hai, Yan Apology strategies used by Chinese speakers in a Chinese TV series / Hai Yan |
| title | Apology strategies used by Chinese speakers in a Chinese TV series / Hai Yan |
| title_full | Apology strategies used by Chinese speakers in a Chinese TV series / Hai Yan |
| title_fullStr | Apology strategies used by Chinese speakers in a Chinese TV series / Hai Yan |
| title_full_unstemmed | Apology strategies used by Chinese speakers in a Chinese TV series / Hai Yan |
| title_short | Apology strategies used by Chinese speakers in a Chinese TV series / Hai Yan |
| title_sort | apology strategies used by chinese speakers in a chinese tv series / hai yan |
| topic | H Social Sciences (General) P Philology. Linguistics |
| url | http://studentsrepo.um.edu.my/7728/ http://studentsrepo.um.edu.my/7728/1/All.pdf http://studentsrepo.um.edu.my/7728/9/hai_yan.pdf |