Spoken communication needs analysis of information desk personnel in libraries / Sujitha Surentharan

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Spoken communication needs analysis of information desk personnel in libraries / Sujitha Surentharan

The main aim of this study is to conduct a needs analysis to identify the spoken English language communication needs of the LIDP while catering to the demands and requests of the international students. By identifying their spoken communication needs, their spoken communication skills are identifie...

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Bibliographic Details
Main Author:	Sujitha , Surentharan
Format:	Thesis
Published:	2016
Subjects:	H Social Sciences (General) P Philology. Linguistics
Online Access:	http://studentsrepo.um.edu.my/6807/ http://studentsrepo.um.edu.my/6807/4/sujitha.pdf

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