Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin
Internet
http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Virtual brand personality, customer satisfaction and brand loyalty in online banking industry"{245}http://studentsrepo.um.edu.my/3354/1/INTRO.pdf
http://studentsrepo.um.edu.my/3354/2/CH_1.pdf
http://studentsrepo.um.edu.my/3354/3/CH_2.pdf
http://studentsrepo.um.edu.my/3354/4/CH_3.pdf
http://studentsrepo.um.edu.my/3354/5/CH_4.pdf
http://studentsrepo.um.edu.my/3354/6/CH_5.pdf
http://studentsrepo.um.edu.my/3354/7/REF.pdf
http://studentsrepo.um.edu.my/3354/8/APDX.pdf