APA (7th ed.) Citation

Zhao, W. J. (2011). Consumer complaint behaviour and the effectiveness of consumer court in Malaysia / Zhao Wen Jie.

Chicago Style (17th ed.) Citation

Zhao, Wen Jie. Consumer Complaint Behaviour and the Effectiveness of Consumer Court in Malaysia / Zhao Wen Jie. 2011.

MLA (9th ed.) Citation

Zhao, Wen Jie. Consumer Complaint Behaviour and the Effectiveness of Consumer Court in Malaysia / Zhao Wen Jie. 2011.

Warning: These citations may not always be 100% accurate.