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Customer service quality as a competitive strategy in the Malaysian automotive industry / Group research project by: Tan Thiam Keat (Alex) and Tay Chai Li
Bibliographic Details
Main Authors:
Tan, Thiam Keat
,
Tay, Chai Li
Format:
Thesis
Published:
1998
Subjects:
HF Commerce
Online Access:
http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Customer service quality as a competitive strategy in the Malaysian automotive industry"{245}
http://studentsrepo.um.edu.my/2329/1/PENDAHULUAN.pdf
http://studentsrepo.um.edu.my/2329/2/KANDUNGAN.pdf
http://studentsrepo.um.edu.my/2329/3/BAB_1.pdf
http://studentsrepo.um.edu.my/2329/4/BAB_2.pdf
http://studentsrepo.um.edu.my/2329/5/BAB_3.pdf
http://studentsrepo.um.edu.my/2329/6/BAB_4.pdf
http://studentsrepo.um.edu.my/2329/7/BAB_5.pdf
http://studentsrepo.um.edu.my/2329/8/BAB_6.pdf
http://studentsrepo.um.edu.my/2329/9/BAB_7.pdf
http://studentsrepo.um.edu.my/2329/10/BAB_8.pdf
http://studentsrepo.um.edu.my/2329/11/BAB_9.pdf
http://studentsrepo.um.edu.my/2329/12/BIBLIOGRAFI.pdf
http://studentsrepo.um.edu.my/2329/13/LAMPIRAN.pdf
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