K. S. Gopala Iyer, S. (1998). A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer.
Chicago Style (17th ed.) CitationK. S. Gopala Iyer, Subramaniam. A TQM Approach on the Measurement of Customer Satisfaction for Users of Cellular Telephones / Subramaniam A/l K.S. Gopala Iyer. 1998.
MLA (9th ed.) CitationK. S. Gopala Iyer, Subramaniam. A TQM Approach on the Measurement of Customer Satisfaction for Users of Cellular Telephones / Subramaniam A/l K.S. Gopala Iyer. 1998.
Warning: These citations may not always be 100% accurate.