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author Raja Jaafar, Nor Izah
author_facet Raja Jaafar, Nor Izah
author_sort Raja Jaafar, Nor Izah
building UM Research Repository
collection Online Access
first_indexed 2025-11-14T13:19:23Z
format Thesis
id um-1776
institution University Malaya
institution_category Local University
last_indexed 2025-11-14T13:19:23Z
publishDate 1996
recordtype eprints
repository_type Digital Repository
spelling um-17762013-07-30T05:22:28Z Measuring service quality : a case study of United Malayan Banking Corporation Berhad / Nor Izah bt. Raja Jaafar Raja Jaafar, Nor Izah HF Commerce HG Finance 1996 Thesis NonPeerReviewed application/pdf http://studentsrepo.um.edu.my/1776/1/PENDAHULUAN.pdf application/pdf http://studentsrepo.um.edu.my/1776/2/ABSTRAK.pdf application/pdf http://studentsrepo.um.edu.my/1776/3/KANDUNGAN.pdf application/pdf http://studentsrepo.um.edu.my/1776/4/BAB_1.pdf application/pdf http://studentsrepo.um.edu.my/1776/5/BAB_2.pdf application/pdf http://studentsrepo.um.edu.my/1776/6/BAB_3.pdf application/pdf http://studentsrepo.um.edu.my/1776/7/BAB_4.pdf application/pdf http://studentsrepo.um.edu.my/1776/8/BAB_5.pdf application/pdf http://studentsrepo.um.edu.my/1776/9/BIBLIOGRAFI.pdf application/pdf http://studentsrepo.um.edu.my/1776/10/LAMPIRAN.pdf http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Measuring service quality : a case study of United Malayan Banking Corporation Berhad"{245} Raja Jaafar, Nor Izah (1996) Measuring service quality : a case study of United Malayan Banking Corporation Berhad / Nor Izah bt. Raja Jaafar. Masters thesis, Universiti Malaya. http://studentsrepo.um.edu.my/1776/
spellingShingle HF Commerce
HG Finance
Raja Jaafar, Nor Izah
Measuring service quality : a case study of United Malayan Banking Corporation Berhad / Nor Izah bt. Raja Jaafar
title Measuring service quality : a case study of United Malayan Banking Corporation Berhad / Nor Izah bt. Raja Jaafar
title_full Measuring service quality : a case study of United Malayan Banking Corporation Berhad / Nor Izah bt. Raja Jaafar
title_fullStr Measuring service quality : a case study of United Malayan Banking Corporation Berhad / Nor Izah bt. Raja Jaafar
title_full_unstemmed Measuring service quality : a case study of United Malayan Banking Corporation Berhad / Nor Izah bt. Raja Jaafar
title_short Measuring service quality : a case study of United Malayan Banking Corporation Berhad / Nor Izah bt. Raja Jaafar
title_sort measuring service quality : a case study of united malayan banking corporation berhad / nor izah bt. raja jaafar
topic HF Commerce
HG Finance
url http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Measuring service quality : a case study of United Malayan Banking Corporation Berhad"{245}
http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Measuring service quality : a case study of United Malayan Banking Corporation Berhad"{245}
http://studentsrepo.um.edu.my/1776/1/PENDAHULUAN.pdf
http://studentsrepo.um.edu.my/1776/2/ABSTRAK.pdf
http://studentsrepo.um.edu.my/1776/3/KANDUNGAN.pdf
http://studentsrepo.um.edu.my/1776/4/BAB_1.pdf
http://studentsrepo.um.edu.my/1776/5/BAB_2.pdf
http://studentsrepo.um.edu.my/1776/6/BAB_3.pdf
http://studentsrepo.um.edu.my/1776/7/BAB_4.pdf
http://studentsrepo.um.edu.my/1776/8/BAB_5.pdf
http://studentsrepo.um.edu.my/1776/9/BIBLIOGRAFI.pdf
http://studentsrepo.um.edu.my/1776/10/LAMPIRAN.pdf