The usage of Human Resources Management Information System (HRMIS) in the Malaysian Armed Forces: Empirical evidence in a military setting / Mohd Azmi Arifin

The use of information and communication technology (ICT) among individuals and organisations is growing in accordance with technology invention, innovation and consumer needs. Like other organisations, the Malaysian Armed Forces (MAF) are not left behind to adopt technology in its management and op...

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Main Author: Mohd Azmi , Arifin
Format: Thesis
Published: 2020
Subjects:
Online Access:http://studentsrepo.um.edu.my/13872/
http://studentsrepo.um.edu.my/13872/2/Mohd_Azmi.pdf
http://studentsrepo.um.edu.my/13872/1/Mohd_Azmi.pdf
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author Mohd Azmi , Arifin
author_facet Mohd Azmi , Arifin
author_sort Mohd Azmi , Arifin
building UM Research Repository
collection Online Access
description The use of information and communication technology (ICT) among individuals and organisations is growing in accordance with technology invention, innovation and consumer needs. Like other organisations, the Malaysian Armed Forces (MAF) are not left behind to adopt technology in its management and operations. In the individual context, the use of technology can enhance the performance and quality of MAF’s personnel work. However, the BADSA’s report in 2017 found that the use of HRMIS was not optimal in the MAF. Only 32.4 per cent of the 37 units that were audited had used the system. Therefore, this study aimed to investigate the factors that influence HRMIS use and its impact on MAF personnel. This study chose to use a quantitative method, starting with a preliminary study to identify initial factors that influence HRMIS use. The identified factors then have been integrated with the Information Systems Success Model (ISSM). From this integrated framework, measurement items have been developed by selecting items from previous studies. In addition, some items have been added based on FGDs and interviews results. The finalised items formed a set of questionnaires used in phase 2 of this study and were distributed to 750 HRMIS users in various MAF units. The analysis on the returned questionnaire has yielded findings which are significant factors in influencing the use of HRMIS and impact of HRMIS to MAF personnel. Findings from this study confirmed that factors influencing the use of HRMIS among MAF personnel are information quality, system quality, commander support, technical training, and ICT infrastructure. Based on these factors, this study recommends measures to improve the rate of HRMIS usage among MAF personnel. The study also found a significant positive relationship between HRMIS usage and individual benefits, thus showing the positive impact of HRMIS use on MAF personnel.
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spelling um-138722022-09-15T00:01:51Z The usage of Human Resources Management Information System (HRMIS) in the Malaysian Armed Forces: Empirical evidence in a military setting / Mohd Azmi Arifin Mohd Azmi , Arifin HD28 Management. Industrial Management The use of information and communication technology (ICT) among individuals and organisations is growing in accordance with technology invention, innovation and consumer needs. Like other organisations, the Malaysian Armed Forces (MAF) are not left behind to adopt technology in its management and operations. In the individual context, the use of technology can enhance the performance and quality of MAF’s personnel work. However, the BADSA’s report in 2017 found that the use of HRMIS was not optimal in the MAF. Only 32.4 per cent of the 37 units that were audited had used the system. Therefore, this study aimed to investigate the factors that influence HRMIS use and its impact on MAF personnel. This study chose to use a quantitative method, starting with a preliminary study to identify initial factors that influence HRMIS use. The identified factors then have been integrated with the Information Systems Success Model (ISSM). From this integrated framework, measurement items have been developed by selecting items from previous studies. In addition, some items have been added based on FGDs and interviews results. The finalised items formed a set of questionnaires used in phase 2 of this study and were distributed to 750 HRMIS users in various MAF units. The analysis on the returned questionnaire has yielded findings which are significant factors in influencing the use of HRMIS and impact of HRMIS to MAF personnel. Findings from this study confirmed that factors influencing the use of HRMIS among MAF personnel are information quality, system quality, commander support, technical training, and ICT infrastructure. Based on these factors, this study recommends measures to improve the rate of HRMIS usage among MAF personnel. The study also found a significant positive relationship between HRMIS usage and individual benefits, thus showing the positive impact of HRMIS use on MAF personnel. 2020-12 Thesis NonPeerReviewed application/pdf http://studentsrepo.um.edu.my/13872/2/Mohd_Azmi.pdf application/pdf http://studentsrepo.um.edu.my/13872/1/Mohd_Azmi.pdf Mohd Azmi , Arifin (2020) The usage of Human Resources Management Information System (HRMIS) in the Malaysian Armed Forces: Empirical evidence in a military setting / Mohd Azmi Arifin. PhD thesis, Universiti Malaya. http://studentsrepo.um.edu.my/13872/
spellingShingle HD28 Management. Industrial Management
Mohd Azmi , Arifin
The usage of Human Resources Management Information System (HRMIS) in the Malaysian Armed Forces: Empirical evidence in a military setting / Mohd Azmi Arifin
title The usage of Human Resources Management Information System (HRMIS) in the Malaysian Armed Forces: Empirical evidence in a military setting / Mohd Azmi Arifin
title_full The usage of Human Resources Management Information System (HRMIS) in the Malaysian Armed Forces: Empirical evidence in a military setting / Mohd Azmi Arifin
title_fullStr The usage of Human Resources Management Information System (HRMIS) in the Malaysian Armed Forces: Empirical evidence in a military setting / Mohd Azmi Arifin
title_full_unstemmed The usage of Human Resources Management Information System (HRMIS) in the Malaysian Armed Forces: Empirical evidence in a military setting / Mohd Azmi Arifin
title_short The usage of Human Resources Management Information System (HRMIS) in the Malaysian Armed Forces: Empirical evidence in a military setting / Mohd Azmi Arifin
title_sort usage of human resources management information system (hrmis) in the malaysian armed forces: empirical evidence in a military setting / mohd azmi arifin
topic HD28 Management. Industrial Management
url http://studentsrepo.um.edu.my/13872/
http://studentsrepo.um.edu.my/13872/2/Mohd_Azmi.pdf
http://studentsrepo.um.edu.my/13872/1/Mohd_Azmi.pdf