APA (7th ed.) Citation

Nor Ilyani, Z. (2011). Investigating the mediation effect of satisfaction on relationships between service quality and perceived value to loyalty: Empirical evidence from telecommunication service centres in Malaysia / Nor Ilyani Binti Zainal.

Chicago Style (17th ed.) Citation

Nor Ilyani, Zainal. Investigating the Mediation Effect of Satisfaction on Relationships Between Service Quality and Perceived Value to Loyalty: Empirical Evidence from Telecommunication Service Centres in Malaysia / Nor Ilyani Binti Zainal. 2011.

MLA (9th ed.) Citation

Nor Ilyani, Zainal. Investigating the Mediation Effect of Satisfaction on Relationships Between Service Quality and Perceived Value to Loyalty: Empirical Evidence from Telecommunication Service Centres in Malaysia / Nor Ilyani Binti Zainal. 2011.