Improving client-consultant-contractor communication in construction industry through whatsapp application / Muhammad Hafizul Taib

A Smooth and effective communication is very important in construction industry to prevent iteration and rework which will cause money. Since there are a lot of parties involve in construction,it is important to have a good communication platform. In the current world, people are using the technolog...

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Main Author: Taib, Muhammad Hafizul
Format: Thesis
Published: 2020
Subjects:
Online Access:http://studentsrepo.um.edu.my/12030/
http://studentsrepo.um.edu.my/12030/1/tesis_001.pdf
http://studentsrepo.um.edu.my/12030/6/hafizul.pdf
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author Taib, Muhammad Hafizul
author_facet Taib, Muhammad Hafizul
author_sort Taib, Muhammad Hafizul
building UM Research Repository
collection Online Access
description A Smooth and effective communication is very important in construction industry to prevent iteration and rework which will cause money. Since there are a lot of parties involve in construction,it is important to have a good communication platform. In the current world, people are using the technology advancement to enhance the effectiveness of communication amongst people who work in construction industry. Though there are a lot of mobile application designed for construction purpose, WhatsApp is the most commonly used by all. However, there are no studies done to identify the effectiveness of it. This thesis will gather respond from client, consultant and contractor who are working in construction industry on the effectiveness of WhatsApp for the main communication platform. This thesis will also suggest on improvement to the mobile application by adding some features that the respondents think are useful to improve communication.
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format Thesis
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institution University Malaya
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last_indexed 2025-11-14T13:59:57Z
publishDate 2020
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spelling um-120302021-03-07T18:21:44Z Improving client-consultant-contractor communication in construction industry through whatsapp application / Muhammad Hafizul Taib Taib, Muhammad Hafizul T Technology (General) TH Building construction A Smooth and effective communication is very important in construction industry to prevent iteration and rework which will cause money. Since there are a lot of parties involve in construction,it is important to have a good communication platform. In the current world, people are using the technology advancement to enhance the effectiveness of communication amongst people who work in construction industry. Though there are a lot of mobile application designed for construction purpose, WhatsApp is the most commonly used by all. However, there are no studies done to identify the effectiveness of it. This thesis will gather respond from client, consultant and contractor who are working in construction industry on the effectiveness of WhatsApp for the main communication platform. This thesis will also suggest on improvement to the mobile application by adding some features that the respondents think are useful to improve communication. 2020-07 Thesis NonPeerReviewed application/pdf http://studentsrepo.um.edu.my/12030/1/tesis_001.pdf application/pdf http://studentsrepo.um.edu.my/12030/6/hafizul.pdf Taib, Muhammad Hafizul (2020) Improving client-consultant-contractor communication in construction industry through whatsapp application / Muhammad Hafizul Taib. Masters thesis, University of Malaya. http://studentsrepo.um.edu.my/12030/
spellingShingle T Technology (General)
TH Building construction
Taib, Muhammad Hafizul
Improving client-consultant-contractor communication in construction industry through whatsapp application / Muhammad Hafizul Taib
title Improving client-consultant-contractor communication in construction industry through whatsapp application / Muhammad Hafizul Taib
title_full Improving client-consultant-contractor communication in construction industry through whatsapp application / Muhammad Hafizul Taib
title_fullStr Improving client-consultant-contractor communication in construction industry through whatsapp application / Muhammad Hafizul Taib
title_full_unstemmed Improving client-consultant-contractor communication in construction industry through whatsapp application / Muhammad Hafizul Taib
title_short Improving client-consultant-contractor communication in construction industry through whatsapp application / Muhammad Hafizul Taib
title_sort improving client-consultant-contractor communication in construction industry through whatsapp application / muhammad hafizul taib
topic T Technology (General)
TH Building construction
url http://studentsrepo.um.edu.my/12030/
http://studentsrepo.um.edu.my/12030/1/tesis_001.pdf
http://studentsrepo.um.edu.my/12030/6/hafizul.pdf