A discourse analysis of airline job advertisements / Tan Chuin Hwa

Researches and analysis have been done to look into the service, consumer satisfactions and marketing success in the aviation industry. This research draws inspiration from the lack of research done in aviation job advertisement industry. 10 selected cabin crew job advertisements from the Asia and n...

Full description

Bibliographic Details
Main Author: Tan, Chuin Hwa
Format: Thesis
Published: 2019
Subjects:
Online Access:http://studentsrepo.um.edu.my/10683/
http://studentsrepo.um.edu.my/10683/2/Tan_Chuin_Hwa.pdf
http://studentsrepo.um.edu.my/10683/1/Tan_Chuin_Hwa_%E2%80%93_Dissertation.pdf
_version_ 1848774202741489664
author Tan, Chuin Hwa
author_facet Tan, Chuin Hwa
author_sort Tan, Chuin Hwa
building UM Research Repository
collection Online Access
description Researches and analysis have been done to look into the service, consumer satisfactions and marketing success in the aviation industry. This research draws inspiration from the lack of research done in aviation job advertisement industry. 10 selected cabin crew job advertisements from the Asia and non-Asia based Low Cost Carrier airlines will be analysed visually and textually. Using Kress and van Leeuwen’s Visual Grammar (2006) framework, the images and textual within the advertisements will be analysed to determine the representation of cabin crews. The findings from the research show that non-Asia based airlines focus more on branding the cabin crews with a sense of professionalism through their physical appearances, whereas the Asia based airlines focus more on educational background of the cabin crews. With the findings, it is hope to provide more language related insights to concerned parties as well as to help job advertiser to further understand the effectiveness of their advertisement. It is also hope to facilitate viewers to understand the intended message better.
first_indexed 2025-11-14T13:54:33Z
format Thesis
id um-10683
institution University Malaya
institution_category Local University
last_indexed 2025-11-14T13:54:33Z
publishDate 2019
recordtype eprints
repository_type Digital Repository
spelling um-106832020-01-18T02:44:26Z A discourse analysis of airline job advertisements / Tan Chuin Hwa Tan, Chuin Hwa P Philology. Linguistics Researches and analysis have been done to look into the service, consumer satisfactions and marketing success in the aviation industry. This research draws inspiration from the lack of research done in aviation job advertisement industry. 10 selected cabin crew job advertisements from the Asia and non-Asia based Low Cost Carrier airlines will be analysed visually and textually. Using Kress and van Leeuwen’s Visual Grammar (2006) framework, the images and textual within the advertisements will be analysed to determine the representation of cabin crews. The findings from the research show that non-Asia based airlines focus more on branding the cabin crews with a sense of professionalism through their physical appearances, whereas the Asia based airlines focus more on educational background of the cabin crews. With the findings, it is hope to provide more language related insights to concerned parties as well as to help job advertiser to further understand the effectiveness of their advertisement. It is also hope to facilitate viewers to understand the intended message better. 2019-05 Thesis NonPeerReviewed application/pdf http://studentsrepo.um.edu.my/10683/2/Tan_Chuin_Hwa.pdf application/pdf http://studentsrepo.um.edu.my/10683/1/Tan_Chuin_Hwa_%E2%80%93_Dissertation.pdf Tan, Chuin Hwa (2019) A discourse analysis of airline job advertisements / Tan Chuin Hwa. Masters thesis, University of Malaya. http://studentsrepo.um.edu.my/10683/
spellingShingle P Philology. Linguistics
Tan, Chuin Hwa
A discourse analysis of airline job advertisements / Tan Chuin Hwa
title A discourse analysis of airline job advertisements / Tan Chuin Hwa
title_full A discourse analysis of airline job advertisements / Tan Chuin Hwa
title_fullStr A discourse analysis of airline job advertisements / Tan Chuin Hwa
title_full_unstemmed A discourse analysis of airline job advertisements / Tan Chuin Hwa
title_short A discourse analysis of airline job advertisements / Tan Chuin Hwa
title_sort discourse analysis of airline job advertisements / tan chuin hwa
topic P Philology. Linguistics
url http://studentsrepo.um.edu.my/10683/
http://studentsrepo.um.edu.my/10683/2/Tan_Chuin_Hwa.pdf
http://studentsrepo.um.edu.my/10683/1/Tan_Chuin_Hwa_%E2%80%93_Dissertation.pdf