A review of benchmarking as a tool for continuous improvement

This paper presents a general review of benchmarking studies in the overall context. It begins with a description of the concepts relating to benchmarking, the history, the stages of development and definitions. It further discusses the concept of benchmarking relating to methodology, classificat...

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Main Authors: Baba Md Deros, Sha’ri Mohd Yusof, Azhari Md Salleh
Format: Article
Published: Penerbit ukm 2005
Online Access:http://journalarticle.ukm.my/1806/
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author Baba Md Deros,
Sha’ri Mohd Yusof ,
Azhari Md Salleh,
author_facet Baba Md Deros,
Sha’ri Mohd Yusof ,
Azhari Md Salleh,
author_sort Baba Md Deros,
building UKM Institutional Repository
collection Online Access
description This paper presents a general review of benchmarking studies in the overall context. It begins with a description of the concepts relating to benchmarking, the history, the stages of development and definitions. It further discusses the concept of benchmarking relating to methodology, classifications and purposes, issues and problems, benefits, in implementing benchmarking. In addition, it briefly discusses benchmarking relationship with other improvement and change management programs. The paper culminates with a summary on the benchmarking tool
first_indexed 2025-11-14T23:18:07Z
format Article
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institution Universiti Kebangasaan Malaysia
institution_category Local University
last_indexed 2025-11-14T23:18:07Z
publishDate 2005
publisher Penerbit ukm
recordtype eprints
repository_type Digital Repository
spelling ukm-18062011-06-14T04:48:46Z http://journalarticle.ukm.my/1806/ A review of benchmarking as a tool for continuous improvement Baba Md Deros, Sha’ri Mohd Yusof , Azhari Md Salleh, This paper presents a general review of benchmarking studies in the overall context. It begins with a description of the concepts relating to benchmarking, the history, the stages of development and definitions. It further discusses the concept of benchmarking relating to methodology, classifications and purposes, issues and problems, benefits, in implementing benchmarking. In addition, it briefly discusses benchmarking relationship with other improvement and change management programs. The paper culminates with a summary on the benchmarking tool Penerbit ukm 2005-07 Article PeerReviewed Baba Md Deros, and Sha’ri Mohd Yusof , and Azhari Md Salleh, (2005) A review of benchmarking as a tool for continuous improvement. Journal of Quality Measurement and Analysis, 1 (1). pp. 75-86. ISSN 1823-5670 http://www.ukm.my/~ppsmfst/jqma/index.html
spellingShingle Baba Md Deros,
Sha’ri Mohd Yusof ,
Azhari Md Salleh,
A review of benchmarking as a tool for continuous improvement
title A review of benchmarking as a tool for continuous improvement
title_full A review of benchmarking as a tool for continuous improvement
title_fullStr A review of benchmarking as a tool for continuous improvement
title_full_unstemmed A review of benchmarking as a tool for continuous improvement
title_short A review of benchmarking as a tool for continuous improvement
title_sort review of benchmarking as a tool for continuous improvement
url http://journalarticle.ukm.my/1806/
http://journalarticle.ukm.my/1806/