A survey on critical factors and problems in implementing benchmarking
towards achieving business competitiveness in SMEs

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A survey on critical factors and problems in implementing benchmarking towards achieving business competitiveness in SMEs

This paper is based on a survey conducted on top management of component suppliers to Malaysian automotive manufacturers. The survey was conducted to investigate the small and medium enterprises (SMEs) top managements’ perceptions on the following: critical competitive performance measures relati...

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Bibliographic Details
Main Authors:	Baba Md Deros, Sha’ri Mohd Yusof, Azhari Md Salleh
Format:	Article
Language:	English
Published:	2006
Online Access:	http://journalarticle.ukm.my/1442/ http://journalarticle.ukm.my/1442/1/2006-4.pdf

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