Service quality gap in hospitality industry: a comparison between various homestay in southern Malaysia / Noreen Noor Abd Aziz, Zurina Omar and Nur Adilah Saud

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Service quality gap in hospitality industry: a comparison between various homestay in southern Malaysia / Noreen Noor Abd Aziz, Zurina Omar and Nur Adilah Saud

Homestay programme is one of the tourism product that being promote by the government. Homestay is where you get to stay with a selected family from different background and culture as your foster family for duration of time. In addition, you will be experienced the way of their daily life. There ar...

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Bibliographic Details
Main Authors:	Abd Aziz, Noreen Noor, Omar, Zurina, Saud, Nur Adilah
Format:	Research Reports
Language:	English
Published:	Research Management Institute (RMI) 2010
Subjects:	Hotels. Bed and breakfast accommodations Quality control
Online Access:	https://ir.uitm.edu.my/id/eprint/9703/

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