Identification factors influencing e-learning satisfaction during COVID -19 pandemic period among students at a Malaysia private institution / Han Kok Heng …[et al.]
The rapid occurrences of Corona Virus Disease (Covid-19) have posed various challenges to our society, including the quality of education system in Malaysia. The current study aims to first measure the impact of demographic variables (gender, age and education level) and non-demographic variables (p...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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UiTM Press
2021
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/6056/ |
| _version_ | 1848802818321809408 |
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| author | Han, Kok Heng Md. Ithnan, Izwan Harith Chun, Keat Yeap Pei, Yee Lai |
| author_facet | Han, Kok Heng Md. Ithnan, Izwan Harith Chun, Keat Yeap Pei, Yee Lai |
| author_sort | Han, Kok Heng |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | The rapid occurrences of Corona Virus Disease (Covid-19) have posed various challenges to our society, including the quality of education system in Malaysia. The current study aims to first measure the impact of demographic variables (gender, age and education level) and non-demographic variables (perceived usefulness, perceived ease of use and technological factor) on e-learning satisfaction among students from a higher education institution in Malaysia, and to construct a student satisfaction prediction model subsequently. A structured questionnaire survey was administered to a total of 344 respondents and the statistical analysis of Chi-Square test and Multiple Regressions was performed. The result of the study reveals that satisfaction of students on e-learning experience during the pandemic is significantly correlated to gender. The study further shows that three dominant variables, namely perceived usefulness, perceived ease of use and technological factor are significant factors that influence the satisfaction level of students’ learning in the e-learning environment. The findings of the study will be beneficial to policy makers to identify the level of student satisfaction on e-learning education during the COVID-19 pandemic and may provide evidence-based data to improve the learning performance of students. |
| first_indexed | 2025-11-14T21:29:23Z |
| format | Article |
| id | uitm-6056 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T21:29:23Z |
| publishDate | 2021 |
| publisher | UiTM Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-60562022-06-14T07:43:04Z https://ir.uitm.edu.my/id/eprint/6056/ Identification factors influencing e-learning satisfaction during COVID -19 pandemic period among students at a Malaysia private institution / Han Kok Heng …[et al.] smrj Han, Kok Heng Md. Ithnan, Izwan Harith Chun, Keat Yeap Pei, Yee Lai Study skills Learning. Learning strategies Performance. Competence. Academic achievement The rapid occurrences of Corona Virus Disease (Covid-19) have posed various challenges to our society, including the quality of education system in Malaysia. The current study aims to first measure the impact of demographic variables (gender, age and education level) and non-demographic variables (perceived usefulness, perceived ease of use and technological factor) on e-learning satisfaction among students from a higher education institution in Malaysia, and to construct a student satisfaction prediction model subsequently. A structured questionnaire survey was administered to a total of 344 respondents and the statistical analysis of Chi-Square test and Multiple Regressions was performed. The result of the study reveals that satisfaction of students on e-learning experience during the pandemic is significantly correlated to gender. The study further shows that three dominant variables, namely perceived usefulness, perceived ease of use and technological factor are significant factors that influence the satisfaction level of students’ learning in the e-learning environment. The findings of the study will be beneficial to policy makers to identify the level of student satisfaction on e-learning education during the COVID-19 pandemic and may provide evidence-based data to improve the learning performance of students. UiTM Press 2021-08 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/6056/1/6056.pdf Han, Kok Heng and Md. Ithnan, Izwan Harith and Chun, Keat Yeap and Pei, Yee Lai (2021) Identification factors influencing e-learning satisfaction during COVID -19 pandemic period among students at a Malaysia private institution / Han Kok Heng …[et al.]. (2021) Social and Management Research Journal (SMRJ) <https://ir.uitm.edu.my/view/publication/Social_and_Management_Research_Journal_=28SMRJ=29.html>, 18 (2): 9. pp. 153-171. ISSN 1675-7017 https://myjms.mohe.gov.my/index.php/SMRJ/index |
| spellingShingle | Study skills Learning. Learning strategies Performance. Competence. Academic achievement Han, Kok Heng Md. Ithnan, Izwan Harith Chun, Keat Yeap Pei, Yee Lai Identification factors influencing e-learning satisfaction during COVID -19 pandemic period among students at a Malaysia private institution / Han Kok Heng …[et al.] |
| title | Identification factors influencing e-learning satisfaction during COVID -19 pandemic period among students at a Malaysia private institution / Han Kok Heng …[et al.] |
| title_full | Identification factors influencing e-learning satisfaction during COVID -19 pandemic period among students at a Malaysia private institution / Han Kok Heng …[et al.] |
| title_fullStr | Identification factors influencing e-learning satisfaction during COVID -19 pandemic period among students at a Malaysia private institution / Han Kok Heng …[et al.] |
| title_full_unstemmed | Identification factors influencing e-learning satisfaction during COVID -19 pandemic period among students at a Malaysia private institution / Han Kok Heng …[et al.] |
| title_short | Identification factors influencing e-learning satisfaction during COVID -19 pandemic period among students at a Malaysia private institution / Han Kok Heng …[et al.] |
| title_sort | identification factors influencing e-learning satisfaction during covid -19 pandemic period among students at a malaysia private institution / han kok heng …[et al.] |
| topic | Study skills Learning. Learning strategies Performance. Competence. Academic achievement |
| url | https://ir.uitm.edu.my/id/eprint/6056/ https://ir.uitm.edu.my/id/eprint/6056/ |