Educational service quality and student satisfaction at public higher educational institutions in Malaysia : an expectation-perception importance analysis / Abdul Raheem Mohamad Yusof

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Educational service quality and student satisfaction at public higher educational institutions in Malaysia : an expectation-perception importance analysis / Abdul Raheem Mohamad Yusof

This dissertation examines Educational Service Quality and Student Satisfaction at Public Higher Educational Institutions (PHEI5) in Malaysia. In the quest to be a centre of academic excellence, the government of Malaysia is very concern about the quality of higher educational institutions in Malays...

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Bibliographic Details
Main Author:	Mohamad Yusof, Abdul Raheem
Format:	Thesis
Language:	English
Published:	2008
Subjects:	Management. Industrial Management Malaysia Educational evaluation
Online Access:	https://ir.uitm.edu.my/id/eprint/4826/

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