Investigation on user experience goals for joystick interface design / Ummi Noor Nazahiah Abdullah...[et al.]

The automation of the crane operation system and the vehicle itself affects its control and handling operation, i.e. remote operation. Lack of direct motion feeling due to loss of physical interaction and experience between the operator and the crane has been recognized as a possible weakness in rem...

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Main Authors: Abdullah, Ummi Noor Nazahiah, Othman, Norashiken, I. Romli, Fairuz, Handroos, Heikki
Format: Article
Language:English
Published: Faculty of Mechanical Engineering Universiti Teknologi MARA (UiTM) 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/36300/
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author Abdullah, Ummi Noor Nazahiah
Othman, Norashiken
I. Romli, Fairuz
Handroos, Heikki
author_facet Abdullah, Ummi Noor Nazahiah
Othman, Norashiken
I. Romli, Fairuz
Handroos, Heikki
author_sort Abdullah, Ummi Noor Nazahiah
building UiTM Institutional Repository
collection Online Access
description The automation of the crane operation system and the vehicle itself affects its control and handling operation, i.e. remote operation. Lack of direct motion feeling due to loss of physical interaction and experience between the operator and the crane has been recognized as a possible weakness in remote-operated container crane application. In order to improve this situation, this study aims to establish some insights on how to improve the lack of direct motion feeling through the joystick interface by means of interviews and observations with crane operators to establish user experience (UX) goals, as well as cognitive task analysis (CTA), need analysis and interpretation approaches. A total of 13 crane operators participated in this research. Based on their responses, eight positive experiences and eight negative experiences, along with several suggestions for lack of direct motion feeling improvement, have been identified and discussed. The results from this study provide a realistic feedback from the operators as end users in improving the control and handling interface for U. N. N. Abdullah, N. Othman, F. I. Romli, H. Handroos the remote operated container crane applications, which can also be extended to the general off-road vehicle industry.
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institution Universiti Teknologi MARA
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spelling uitm-363002020-11-09T03:24:54Z https://ir.uitm.edu.my/id/eprint/36300/ Investigation on user experience goals for joystick interface design / Ummi Noor Nazahiah Abdullah...[et al.] jmeche Abdullah, Ummi Noor Nazahiah Othman, Norashiken I. Romli, Fairuz Handroos, Heikki TJ Mechanical engineering and machinery The automation of the crane operation system and the vehicle itself affects its control and handling operation, i.e. remote operation. Lack of direct motion feeling due to loss of physical interaction and experience between the operator and the crane has been recognized as a possible weakness in remote-operated container crane application. In order to improve this situation, this study aims to establish some insights on how to improve the lack of direct motion feeling through the joystick interface by means of interviews and observations with crane operators to establish user experience (UX) goals, as well as cognitive task analysis (CTA), need analysis and interpretation approaches. A total of 13 crane operators participated in this research. Based on their responses, eight positive experiences and eight negative experiences, along with several suggestions for lack of direct motion feeling improvement, have been identified and discussed. The results from this study provide a realistic feedback from the operators as end users in improving the control and handling interface for U. N. N. Abdullah, N. Othman, F. I. Romli, H. Handroos the remote operated container crane applications, which can also be extended to the general off-road vehicle industry. Faculty of Mechanical Engineering Universiti Teknologi MARA (UiTM) 2018 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/36300/1/36300.pdf Abdullah, Ummi Noor Nazahiah and Othman, Norashiken and I. Romli, Fairuz and Handroos, Heikki (2018) Investigation on user experience goals for joystick interface design / Ummi Noor Nazahiah Abdullah...[et al.]. (2018) Journal of Mechanical Engineering (JMechE) <https://ir.uitm.edu.my/view/publication/Journal_of_Mechanical_Engineering_=28JMechE=29.html>, 15 (1). pp. 133-142. ISSN 1823-5514 ; 2550-164X https://jmeche.uitm.edu.my/
spellingShingle TJ Mechanical engineering and machinery
Abdullah, Ummi Noor Nazahiah
Othman, Norashiken
I. Romli, Fairuz
Handroos, Heikki
Investigation on user experience goals for joystick interface design / Ummi Noor Nazahiah Abdullah...[et al.]
title Investigation on user experience goals for joystick interface design / Ummi Noor Nazahiah Abdullah...[et al.]
title_full Investigation on user experience goals for joystick interface design / Ummi Noor Nazahiah Abdullah...[et al.]
title_fullStr Investigation on user experience goals for joystick interface design / Ummi Noor Nazahiah Abdullah...[et al.]
title_full_unstemmed Investigation on user experience goals for joystick interface design / Ummi Noor Nazahiah Abdullah...[et al.]
title_short Investigation on user experience goals for joystick interface design / Ummi Noor Nazahiah Abdullah...[et al.]
title_sort investigation on user experience goals for joystick interface design / ummi noor nazahiah abdullah...[et al.]
topic TJ Mechanical engineering and machinery
url https://ir.uitm.edu.my/id/eprint/36300/
https://ir.uitm.edu.my/id/eprint/36300/